Is Grainger a good company to work for?

Grainger has an overall rating of 4.0 out of 5, based on over 5,272 reviews left anonymously by employees. This rating has been stable over the past 12 months. 80% of employees would recommend working at Grainger to a friend and 78% have a positive outlook for the business. The best reviews about Grainger have been left by employees working as Healthcare Account Manager , Intern and Supply Chain Analyst .

Does Grainger pay their employees well?

According to anonymously submitted Glassdoor reviews, Grainger employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Grainger. This rating has been stable over the past 12 months.

How satisfied are employees working at Grainger?

80% of Grainger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Grainger 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Grainger?

Account Manager (560) , Customer Service Representative (134) , Warehouse Associate (109) , Sales Associate (102) , Territory Sales Representative (102) , Inside Sales Representative (75) , Manager (73) , Commercial Account Manager (72) , Customer Service Associate (54) , District Sales Manager (54) , Field Account Representative (49) , Inside Sales Associate (48) , Sales (48) , Government Account Manager (46) , Sales Representative (43)

What are the pros of working at Grainger according to real employee reviews?

"The company has great benefits and one of the best retirement funds through their company sponsored profit sharing trust." ((in 708 reviews)); "Pay and hours good and flexible" ((in 331 reviews)); "The people I work with are great and make the effort of working hard completely worth it." ((in 283 reviews)); "This company offers great work life balance and is great for anyone with a young family." ((in 272 reviews)); "Great training and development process" ((in 118 reviews))

What are the cons of working at Grainger according to real employee reviews?

"There are some very good managers and some managers that do not know how to manager people at all." ((in 138 reviews)); "Upper management is always changing." ((in 69 reviews)); "Sometimes can be long hours and you may feel like the company does not care about you but they do." ((in 42 reviews)); "The sourcing department and quotes are a train wreck but is also crucial to be a successful account manager." ((in 38 reviews)); "Too much favoritism based on years of service." ((in 34 reviews))

What are employees saying about Grainger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Grainger layoffs and their outlook for job security at Grainger in 2026.

What Grainger locations have received the highest employee ratings?

New Orleans , Madison , Austin , Minneapolis , Cincinnati , West Palm Beach , Atlanta , Milwaukee , Jacksonville , Salt Lake City

Grainger reviews

4.0

80% would recommend to a friend

(4,971 total reviews)

DG Macpherson

87% approve of CEO

78% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Mar 5, 2019

If you like sales, do not apply here

Account manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, nice profit sharing

Cons

As a sales person, you want to be selling. With salesforce.com at Grainger you spend several hours a day documenting in that software to justify your job. Additionally, with their expectations, they are making liars out of the sales team. The micromanagement is ridiculous

3.0

Sep 20, 2018

Used to be a Great Company - Outlook not so Good!

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Grainger sellers are relatively autonomous and enjoy a certain level of flexibility. -Mileage reimbursement (but your vehicle must be 5 years or newer for full reimbursement) - Company phone and laptop - Great team members/internal business partners (there is a well-defined and widely-perceived sense of camaraderie among most front-line employees ) - Opportunity for advancement is bountiful if willing to relocate every 2-4 years - Brand recognition; Grainger is the most widely recognized brand in the B2B MRO market sector - Top-tier sales and specialized (safety, metalworking, energy savings, etc) training.

Cons

- Compensation package (commission/salary) is an incomprehensible, complicated-on-purpose, volume-over-PY (not total revenue) mess that is no longer competitive - Team morale is at a five-year low - Micromanagement is at an all-time high company-wide (correlation to the previous point? Hmm...) Sadly, the current Account Manager role bears little resemblance to what it was 2-5 years ago. With the company's recent investment into Salesforce and "Value Based Conversations", micromanagement of metrics has hit an all-time high; it is a very unstable period in the Sales world at Grainger. Since the adoption of SF and VBC there has been a mass exodus of sellers, District Sales Managers, and Regional Sales VP's leaving the company because of the path the company is heading down. Senior leadership demands metrics to be met, and it is left to the District Managers to drink the Koolaid and regurgitate the Company schlock ad nauseum. If an employee does not believe in the cause, they are typically removed from the organization.

1.0

Mar 15, 2018

One of the most frustrating experiances of my professional carreer

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great medical insurance. It is the best I have ever seen.

Cons

Top down micromanagement Salesforce.com implementation is out of controle Yes Man mentality Senior management forces people on the street to waste time with counterproductive activities and then holds them responsible when there is not enough time to actually increase revenue.

Viewing 7 - 9 of 4,971 Reviews

Jobs at Grainger

Warehouse Associate (Days)

Warehouse Associate (Days)

Warehouse Associate (Nights)

Warehouse Associate (Days)

Warehouse Associate (Nights)

Grainger

Grainger reviews

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Reviews by job title

If you like sales, do not apply here

Used to be a Great Company - Outlook not so Good!

One of the most frustrating experiances of my professional carreer

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