Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,971 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      78% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Sep 16, 2017

      Awful Senior Leadership

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had several amazing managers at Grainger and my experience with getting development opportunities and promotions was incredible. The company has phenomenal training programs and lots of opportunity (if you have a good manager) to challenge yourself. Compensation was decent and benefits (health, dental) were actually great.

      Cons

      Constant organizational changes and mass layoffs. This company has been cost cutting aggressively for the past four years and shows no signs of stopping. No respect for people. Do not expect job security at Grainger. Top level management making poor investment choices (Gamut.com for example) and further confusing the brand and pricing for customers. Grainger does not have a bright future and I expect more mass layoffs in the coming years.

      2.0
      Feb 13, 2019

      Used to be Great

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Profit Sharing, PTO are good. Flexibility, although that is diminishing. Largest in the industry, which does open doors.

      Cons

      Management has becoming way too enamored with Salesforce.com and measures every metric available to determine if you're performing or not. Goals for sellers are ridiculous YOY and force too many top performers to walk away. Can't make great money consistently, but that's what management wants. No trust in sellers to make rational pricing decisions, have to jump through way too many hoops to get things done, when competition is nimble and quick moving. Management is becoming more and more micromanaging. Sales leaders come from outside of sales channels and think they know how to run a sales organization. When employees offer suggestions to improve, they are labeled as complainers and not wanting to do things "the Grainger way".

      3.0
      May 24, 2017

      Making changes but still missing the boat on.....

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of good people trying to make a difference on an individual performance basis. Good training Opportunities to advance Good products Respected positive reputation

      Cons

      EXTREMELY SLOOOOWWW moving company. Everything seems to take forever to get approved and complete. Very little local decision making authority. Too many emails, phones calls, forms, meetings, conference calls, etc. to get anything done. Goals and compensation: OMG - the most frustrating, random, sales goals and commission structure. Goals seem to be set so only about 30% of Account Managers can achieve their goal - and thereby earn their target salary.

      Viewing 10 - 12 of 4,971 Reviews
      Related searches: Grainger jobs | Grainger salaries | Grainger benefits | Grainger interviews
      ReviewsGrainger reviews

      Glassdoor has 5,272 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.