Grainger reviews

4.0

80% would recommend to a friend

(4,982 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
5.0
May 20, 2015

Territory Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company, very good benefits, perfect work/life balance.

Cons

Dials, dials, dials. Constantly having to meet dial expectations. 50 calls a day. outgoing. kind of hard to maintain good customer service when you have 200 accounts and have to call 50 of them a day.

2.0
May 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Profit sharing trust has been second to none, but is being cut in half starting in 2016. Good upward job mobility if you work in Lake Forest, are willing to relocate or live in a major metropolitan market.

Cons

Very low morale among most AM's. Would you want to sell for a company who's model only allows forty some odd percent of AM's to be over sales goal? The company routinely gives its sellers obscene double digit growth goals and sets them every six months. Good fundamental selling, or small ball will not be rewarded. The only sellers achieving sales plan are the ones who either hit a big project, or have a large plant or two where we have won a robust national agreement. The comp plan metrics are cumbersome and frustrating. This company was built on the high margin spot buy business, but is demanding that we capture the planned consumable spend from the vertical and local distributors who gladly operate at lower margins and can provide relatively the same service. This was a nice place to sell for "back in the day" but within the last decade the expectations have become unrealistic, the pressure high and your work day very prescriptive. Did I mention you will have a very hard time making money in this role??

3.0
Jun 9, 2014

Which Fiefdom Do You Belong To?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Grainger is a stable, yet progressive employer and a great company to have on your resume. While it is a huge company in terms of number of employees and areas covered, there are surprisingly few overlaps. Unlike other large companies I have worked for, I didn't find other people duplicating my job efforts in other divisions.

Cons

Unfortuntely, your personal experience of Grainger is going to be shaped by your immediate supervisor and group. While there are wonderfully professional managers and areas, there are also several managers at this level in Grainger treat their area as more of a personal fiefdom. If you are a a favored serf, life is good, but if you aren't the favorite, you will dwell in the pigsty. These managers spend more time sniping at each other and protecting what is theirs politically then they do getting their jobs done.

Viewing 115 - 117 of 4,982 Reviews

Glassdoor has 5,283 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.