Was once great! Now focused on Wall Street instead of customers.
Pros
The people are what kept me around the longest. Great team environment and they setup sales territories well so we can all work together and share best practices. Decent opportunities to advance if you make yourself known to the correct people.
Cons
Heavy changes since new upper management. Multiple confusing compensation plans over the course of a year, unrealistic sales goals, poor communication from upper management down. Good leaders are being pushed out for analytical drones that care more about updating CRM, and getting to every customer every month than actual sales results. Shifting many customer service roles out of the country and replacing them with people who can barely read from a script. Dwindling benefits, used to have one of the best profit sharing programs out there, but has now been cut to nearly 40% of what it was.