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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,985 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      2.0
      Nov 13, 2017

      Grainger OSR

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Monday through Friday work week, Expansive product offerings

      Cons

      Customer service is not at the core of the business model. Mediocre customer service is the norm and management is ok with this approach.

      2.0
      Sep 25, 2017

      Slowly Dying...

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay across AMs, uncapped commissions, good benefits, profit sharing USED to be good before they minimized the payout in 2016.

      Cons

      Currently laying off multiple departments. Constantly changing their "approach to our customers", yet not sticking with anything or having a plan. Leadership (Deb) needs to go. Salesforce has created a micromanagement environment. If people aren't getting laid off, they are quickly jumping ship.

      2.0
      Jun 5, 2017

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good leverage with manufacturers and supply chain.

      Cons

      To many layers of Sales Mgmt, Directors, Ops Mgrs and Product Mgmt bogging down sales force with margin demands, low commission incentive and constantly changing goals. Goal setting is broken and now Profit Sharing has been cut by 75%. Most top sales talent have left and company seems ok with that. Cannot micro manage and expect best given to customers everyday.

      Viewing 133 - 135 of 4,985 Reviews
      Related searches: Grainger jobs | Grainger salaries | Grainger benefits | Grainger interviews
      ReviewsGrainger reviews

      Glassdoor has 5,287 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.