Grainger reviews

4.0

80% would recommend to a friend

(4,986 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Dec 3, 2017

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Profit Sharing, good on-board training

Cons

Terrible senior leaders. They only know know to motivate with a beating stick, not with real leadership and vision. The company has been on a downward spiral for several years and the reputation in the marketplace is continuing to decline.

2.0
Jul 30, 2017

Fast decline into chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are still good. Corporate is a great place to work.

Cons

Since the implementation of Salesforce and a new CEO, Grainger has become a micro-managing company with reagards to their seasoned sales professionals. We had independance before, now our every move is watched. Even if you are exceeding your goals, you are to review your number requirements every month. You will be held accountable at your review. The statistics are more important than meeting your goal. They are trying to turn their sales staff into robots. It is a calculated move to ultimately decrease staff by attrition as good salespeople are leaving in droves. It is next to impossible to move possitions unless you have a very strong network. Moving within Grainger is about who you know, not about how you work. Unless you have a cheerleader, you are not moving anywhere within Grainger. Even if you have a stellar reputation within your region.

3.0
Jul 20, 2017

Too much status quo

Recommend
CEO approval
Business Outlook

Pros

Long history, great people to work with. Huge customer base and so much opportunity out there for the taking.

Cons

Each group is too siloed and only looks out for themselves. Not a lot of trust that people will make the right decisions.

Viewing 172 - 174 of 4,986 Reviews

Glassdoor has 5,288 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.