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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,986 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Apr 27, 2017

      Goals meant to be unachievable

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      The coworkers are amazing. Good people trying to do their best and supporting each other.

      Cons

      Goals are set so that 60-75% of the team will not regularly make them. Many goals are not in full control of the employee, such as how many calls/emails/chats/interactions you reveive in an hour. And they will claim changing 1 word here or there will completely change how the customer reacts. Call center favoritism is in full effect. Management shurgs off and does not pass any concerns, feedback, or pushback up the chain of command. While we are able to give feedback once a year via survey many of the issues do not get resolved year to year.

      1.0
      Mar 14, 2017

      Management horrors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      6am-2:30pm That is the only upside to working here.

      Cons

      Poor Management, Poor Direction, None of the supervisors know how to do the job they are supervising and The retirement is horrible.

      4.0
      Jan 3, 2017

      Field Account Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home office. Provided with a company car, laptop & phone. Flexible schedule as you schedule your own appointments throughout the week. Knowledgeable and very friendly manager.

      Cons

      Since switching to salesforce everything seemed to become driven by that factor alone. Instead of spending time finding opportunity for growth, I spent most of my time logging everything in sales force in multiple different areas. Accounts are also now much more spread out requiring more travel time. New package structure provides less immediate opportunity. Commision is paid out only semi-annually.

      Viewing 175 - 177 of 4,986 Reviews
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      Glassdoor has 5,288 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.