Grainger reviews

4.0

80% would recommend to a friend

(4,986 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Oct 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Dedicated passionate employees; above average benefits plan; great financial rewards if you can manage to stay in for the long haul (i.e. 5 years or more).

Cons

Extremely narrow minded workforce that hire for outside perspective then dismiss it because it doesn't fit in with the way they do things. Majority of managers and leaders are not equipped to perform effectively in their role and lack basic managerial and leadership skills. Every project and initiative is planned to take 5+ years as the company culture and pace of working is extremely slow. First year employee turn over is extremely high compared to industry norms due to culture fit, disappointment with managers ability and lack of career opportunity and potential growth.

2.0
Jan 6, 2012

You will become a victim!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your salary is just enough to survive. You are given resources to start your job Branch support Team support is is the best you will find

Cons

Managment rules with a iron fist. Managment is abusive and retalitory. Goals or based on how they like you. Goals are created based on your pipeline. Expect to pay expenses out of your own pocket. If you are close to retirement you will be forced out. You can not voice your thoughts or opinions.

2.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits. 21 days PTO. Uncapped bonus.

Cons

First and foremost, this company is incredibly out of touch and lacks any sort of progressive mindset. Managers regularly are robotic and show no feeling or empathy towards things in your personal life. Grainger doesn't acknowledge Pride month, externally or internally. We also don't truly acknowledge MLK day - it is a full working day. If you get COVID, be prepared to burn PTO even though there is plenty of work that can be done at home as they do not have a policy in place to allow for extra days if you contract COVID. Even if you get it from a customer. Next - sales team specifics. The expectations of sales members are insane. The amount of metrics you are expected to hit across the board on both Salesforce and with your sales goals are exhausting. Burnout is prevalent across my entire team and among others on different teams throughout the sales org. So much luck plays into this job that is incredibly frustrating. You can take 10 steps forward with a few accounts, then 30 steps back after a national contract is lost (which is completely out of your hands). Evaluation needs to be done on how to make this more realistic for everyone across the board. Decisions being made seem to be largely made by boomers who are completely out of touch with the younger world. Opportunities for internal growth are rare.

Viewing 196 - 198 of 4,986 Reviews

Glassdoor has 5,288 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.