Grainger reviews

4.0

80% would recommend to a friend

(4,988 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
3.0
Dec 27, 2013

I worked for Grainger greater more than 15 years.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Profit sharing, profit sharing, vacation

Cons

A highly stressful and micro managed environment. A very complex company that thinks it can hire managers, especially sales managers from outside the company that have no concept of the business. No work/life balance whatsoever. The focus has shifted away from the customer to increase sales at all costs. Branch employees and sales reps are for the most part unhappy and I know a lot of them. Upper management has no idea of the overall morale of employees that have been with the company longer than 10 years nor do they care. The focus is on bringing in new blood in all areas.

1.0
May 17, 2013
Recommend
CEO approval
Business Outlook

Pros

The profit sharing is healthy. .

Cons

Micro Management. Working Nights and weekends to keep up with requirements. Highly political. No advancement. No resource support. Outrageous expectations. Top Management is out of touch and is looking to get rid of anyone that is now "making too much." This used to be a good company bu it's really gone down hill. I'm looking to get out.

1.0
Dec 24, 2012
Recommend
CEO approval
Business Outlook

Pros

PST. Work phone for personal use. a highly watched (telematics) car for some personal use.

Cons

We're not AM's, we're TSR's and are paid accordingly, which is very weak. They expect us to be strategic with over 350 accounts, while seeing at least 15 per day, all while working on the previous 15 calls the day before. It's impossible. They think there's 48 hours in one day, which is the amount of time you need to stay caught up. It's always more, more, more for less. They say the commission is "uncapped", but theres a locked down, padlock cap on it! If you're lucky enough to have a low goal one month (which rarely you are lucky at all here) and do well, they'll get that money back next half when they realize you've made too much and increase your goals so you hit under the 75% threshold. Micromanagement from imcompitant managers. Pointless early morning rally's. Ride a long days with your boss are the worst/most annoying pointless thing. Talks to us like we're 19 year olds fresh out of high school and thinks we make that of an AM. Combination for failure and high turnover. There's been 100% turnover in the 1.5 years I've been here, including a new manager. My advise, don't even consider a TSR role.

Viewing 268 - 270 of 4,988 Reviews

Glassdoor has 5,290 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.