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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,988 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      5K reviews
      2.0
      May 11, 2012

      They do not promote based on competence or talent, but by "who you know."

      Sales support department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are outstanding. Some departments do a great job of developing their people, evaluating talent, and promoting accordingly. The trick is to be in one of those departments.

      Cons

      One's experience at Grainger is completely dependant on 2 things: what department one happens to be in; and how connected one is to management. There are pools of people that all came from several other companies and they tend to isolate positive opportunities amongst themselves. There is a hypocrisy when management preaches continuous improvement but rejects suggested changes for the better in favor of status quo.

      3.0
      Dec 10, 2010

      A great place to learn about business but keep an open mind -- there is plenty of opportunity elsewhere.

      Account relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Using advanced ERP software (CRM, SAP, BW, etc..) to handle complex business transactions. Company has numerous resources to assist sellers (technical support, quotes dept, 1200+ suppliers, sourcing, extensive branch network, etc..). Represent thousands of suppliers and hundreds of thousands of products to a variety of customers. Interaction with (but not limited to) engineers, maintenance professionals, owners, and purchasing agents related to high dollar facilities management projects.

      Cons

      There are too many yes-men, robotic thinkers, and cubicle mentality managers which leads to high turnover of good employees. Lack of career development and recognition of hard work. Company is over-departmentalized and operate on their own agenda. Internal politics are dangerous and ruin company's reputation. Majority of tenured employees lack enthusiasm. Flavor of the month selling promotions. Upper management focuses on the wrong things, force change, give up on initiatives too quickly, and short-circuit many processes.

      2.0
      Oct 6, 2008

      If corporate politics is your thing...

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large corporation benefits, stability. They have a gorgeous corporate headquarters with a stream and waterfall in it. Nice cafeteria. Cubicle country though, only officers of the company have offices.

      Cons

      HIGHLY POLITICAL. Watch your backside there, trust few people, be prepared to be a brown noser to get to the top. Things are shaken up there so frequently that people have a tendency to stay scared in their positions.

      Viewing 271 - 273 of 4,988 Reviews
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      ReviewsGrainger reviews

      Glassdoor has 5,290 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.