Granicus reviews

- They just fired dozens of employees to replace them with new hires from Costa Rica and India in order to look better as a buyout target. None of these new hires were even trained first, so now the remaining experienced employees have double or triple workloads. - There was no thought given to who was let go. They fired some very essential and high performing employees, but kept newer and less skilled workers. - They're disorganized in onboarding the employees of the companies they acquired. - The switch-over to their own software had many issues that left clients frustrated and employees unable to do their work.

I used to be proud to work for Granicus. The past 2 years that has no longer been the case. Granicus has been proud of paying "right in the middle" of the pay range but expecting its employees to go above and beyond. The past year or so they have moved to only hire from either Costa Rica or India for most positions, and have hired way more people in implementation, and support, before laying off US based employees, including subject matter and product experts. They no longer provide formal training to support staff, leaving it up to existing support agents to train new hires, without any compensation, or relief from metrics requirements. They just bought SimpleView, then laid off a large number of their employees, and longer term Granicus employees like myself so they could move our jobs overseas.