Granicus reviews

2.9

39% would recommend to a friend

(493 total reviews)
avatar

Mark Hynes

45% approve of CEO

33% positive business outlook

Granicus has an employee rating of 2.9 out of 5 stars, based on 493 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granicus employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

493 reviews
2.0
May 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Small company with an extreme amount of potential in developing into a Class-A work environment. A relaxed yet highly competitive atmosphere lends itself to potential innovative thinking possibilities. Management welcomes input in all areas of business from all employees. Having only government entities as clientele, the customer base is familiar with one another.

Cons

Upper level management including human resources has little business experience and expertise which becomes apparent through the many business development model changes. Sales projections are unrealistic given the tight economic situation and often leads to disappointment. Granicus seems to prefer hiring employees direct from college / university rather than focusing on obtaining seasoned and highly skilled experts in their field. The friendly and relaxed atmosphere results from most employees having a preexisting relationship with one another prior to employment with the company. New positions and position vacancies are not communicated in house prior to management seeking an outside candidate. Two separate lay-offs in approximately six months which included the most seasoned employees has left the company with a "green" or unprepared workforce resulting in nervousness and questions of job stability.

2.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- Fully remote - Unlimited PTO

Cons

- Poor leadership - Lack of training - Your just looked at as a number, not a person - Spend more time on calls than you spend on doing your actual job - Frequent layoffs

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Granicus Response
10mo
Thank you for your feedback and for your contributions to Granicus. We’re proud to have a mission-driven team, many of whom bring public sector and service-oriented experience to our workplace. We celebrate impact through formal and informal recognition programs and create opportunities for employees to connect with our customers through events, webinars, and direct engagement. We’ve invested in leadership development, enhanced onboarding and training, and expanded employee engagement efforts to ensure team members feel supported. We thank you for your time with us and for sharing feedback to help us continue improving.
3.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Based on Puerto Rico Offices - great work environment - amazing co-workers

Cons

Based on Puerto Rico branch - severely underpaid compared to other local companies - current heads in charge of Puerto Rico branch are customer-first, employee -last

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Granicus Response
1y
Thank you for sharing your experience and for being part of the Granicus team. We’re delighted you enjoy the work environment and have an amazing team of colleagues in Puerto Rico. We understand the concerns you’ve raised regarding compensation and leadership priorities. We are continuously evaluating our compensation structure to ensure fairness and competitiveness while also striving to balance both employee and customer needs. Your feedback is invaluable, and we encourage open discussions to help us improve and create the best possible experience for our employees. Thank you for being a part of our team!
Viewing 118 - 120 of 493 Reviews

Glassdoor has 506 Granicus reviews submitted anonymously by Granicus employees. Read employee reviews and ratings on Glassdoor to decide if Granicus is right for you.