Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Granicus

      Engaged Employer

      Granicus reviews

      2.9

      39% would recommend to a friend

      (494 total reviews)
      avatar

      Mark Hynes

      45% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Granicus has an employee rating of 2.9 out of 5 stars, based on 494 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granicus employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      494 reviews
      5.0
      Aug 6, 2021

      Dang near perfect

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited FTO (which I have been encouraged to use on more than one occasion) Great benefits (my mom was actually a bit jealous) Supportive team (I don’t do well with cliquey places and that’s not the vibe I get here so far - everyone is so eager to help and chat) Fair pay (I believe for my role anyway) Insane snack selection (need I say more?) Great culture (our weekly newsletter always makes me feel so proud to be here) And so on and so forth!

      Cons

      There’s a large learning curve for someone new to the industry, but that’s what I expected. You need to have a strong level of independence and have to be willing to train yourself and do research outside of the provided training on an ongoing basis to make sure you stay on top of things. I enjoy it, so that’s no problem for me, but it’s not for everyone.

      5.0
      Jul 21, 2021

      Top Notch Culture with a Focus on Knowledge Sharing

      Manager of customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was a great place to build a technical foundation while kicking off a professional career. The community is very strong and welcoming, and everyone is very willing to share their knowledge. Even as a Customer Support Rep, I felt comfortable sharing customer concerns and troubleshooting issues with more senior leadership throughout the company. I cannot recommend this company enough, especially to those looking to make a career change out of the retail and service industries.

      Cons

      Support is always busy. You'll need to find healthy ways to take care of your mind and body because while it is exciting and challenging and will push you to learn really quickly, it does test your endurance.

      4.0
      Apr 15, 2021

      Great Flexibility

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've loved my experience at Granicus. It's a great team, they have relaxed WFH policies (even pre-pandemic), the culture isn't harsh or competitive like at other sales orgs, and the management team really cares about their employees.

      Cons

      As with any company that has geographic-based territories, there are those that are more lucrative than others. This is just the reality of this type of sales setup in general, but there should be some recognition for this by management and resources put to help fix it. Additionally, Granicus doesn't quite pay base salaries that most of their employees are worth. Salaries at Granicus are not competitive and that's the number one reason why Granicus loses people. My final con is that once you get to a certain level here, it's hard to find a pathway to move up. Opportunities are few and far between and many of the senior roles are not located where the main offices are, so if you're trying to move up into those positions you don't have a lot of upward mobility unless you're ok with moving.

      Viewing 169 - 171 of 494 Reviews
      Related searches: Granicus jobs | Granicus salaries | Granicus benefits | Granicus interviews
      ReviewsGranicus reviews

      Glassdoor has 507 Granicus reviews submitted anonymously by Granicus employees. Read employee reviews and ratings on Glassdoor to decide if Granicus is right for you.