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Granite Telecommunications

Engaged Employer

Granite Telecommunications reviews

3.0

45% would recommend to a friend

(1,405 total reviews)
avatar

Rob Hale Jr.

59% approve of CEO

45% positive business outlook

Granite Telecommunications has an employee rating of 3.0 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granite Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 21, 2024

It was good

Recommend
CEO approval
Business Outlook

Pros

The coworkers are some of the best you will ever find. It is a place to learn computer skills and how to work with customer.

Cons

There is a high turnover rate for a reason. Unfortunately it is a large volume of work without guidance or accommodations. They expect one person to handle the workload of three. They stopped the Growth path so promotions are yielded and their bonus structure is not ideal.

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Granite Telecommunications Response
2y
Thank you for taking the time to share your detailed feedback on your experience with us. We appreciate your honest insights, as they help us identify areas where we can improve. We are delighted to hear that you found your coworkers to be exceptional and that you had opportunities to develop your computer and customer service skills. Creating a supportive and enriching environment for our employees is one of our top priorities. We are genuinely concerned about your comments regarding the high turnover rate, the heavy workload, and the lack of guidance and accommodations. We understand that expecting one person to handle the workload of three is neither sustainable nor fair. Your feedback on the halted growth path and the less-than-ideal bonus structure is also noted. Your advice to management is invaluable. We recognize the importance of work-life balance and the need for our employees to have time with their families. Overloading employees is not a sustainable solution, and we are committed to addressing these issues. We will strive to improve our support systems, workload distribution, and overall work environment to ensure a better balance and more opportunities for professional growth. Thank you once again for your feedback. We are dedicated to making the necessary changes to create a more positive and supportive workplace for everyone.
5.0
May 16, 2024

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Challenging work, excellent management and very charitable to the community

Cons

Internal changes to improve business flow (2.0) have been more disruptive than anticipated.

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Granite Telecommunications Response
2y
Thank you for taking the time to share your review. We're thrilled to hear that you find the work rewarding and that you appreciate our management team and community initiatives. Your recognition of our efforts in these areas means a lot to us. We also acknowledge your feedback regarding the internal changes aimed at improving business flow. Transition periods can indeed be challenging, and we understand that the recent changes have been more disruptive than expected. Please know that these adjustments are made with the long-term goal of enhancing efficiency and overall workflow. We are committed to smoothing out these disruptions as quickly as possible and appreciate your patience and understanding during this period. Your advice about maintaining open and honest communication is very much appreciated. We believe transparency is key to a successful and supportive work environment, and we will continue to prioritize this approach. Thank you once again for your constructive feedback and your contributions to our team. If you have any further suggestions or concerns, please feel free to reach out. Your insights are invaluable to us.
4.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Collaborative environment that allows for learning about the industry and the specific role

Cons

Compensation is below industry standard

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Granite Telecommunications Response
2y
Thank you for sharing your feedback. We're glad to hear that you appreciate the collaborative environment and the opportunities for learning that our workplace provides. We believe that fostering a supportive and educational atmosphere is crucial for both personal and professional growth. Regarding your concerns about compensation, We understand how important this aspect is and take such feedback seriously. Our aim is to ensure that our compensation packages are competitive and fair. We regularly review industry standards and conduct market analyses to make adjustments where necessary. Your input is valuable, and we will continue to strive for improvements in this area. Thank you again for your constructive feedback. If you have any additional thoughts or suggestions, please feel free to reach out to us directly. Your insights help us create a better workplace for everyone.
Viewing 232 - 234 of 1,405 Reviews

Glassdoor has 1,563 Granite Telecommunications reviews submitted anonymously by Granite Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if Granite Telecommunications is right for you.