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Granite Telecommunications

Engaged Employer

Granite Telecommunications reviews

3.0

45% would recommend to a friend

(1,405 total reviews)
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Rob Hale Jr.

59% approve of CEO

45% positive business outlook

Granite Telecommunications has an employee rating of 3.0 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granite Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, sales team is rewarded greatly with a good comp plan. CEO very interactive, helps drive any deal. Management is loose and relaxed as long as you are hitting metrics. Quota obtainable and not cut throat, again as long as you are somewhat hitting metrics and doing your job.

Cons

Bad reviews that lead to prospects ghosting, bad product rollouts, bad premier teams/operations teams, terrible reputation in the telecom industry. Selling deals will often lead to long periods of waiting for a payout / end up not ever converting / not ever getting paid due to the nature of telecom and the poor operations side of Granite. Angry customers screaming at the sales rep for getting billed incorrect $$ / dedicated premier reps not responding to the customer, making it the sales rep's job.

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Granite Telecommunications Response
2y
Thank you for taking the time to share your detailed feedback on your experience at Granite. We appreciate both the positive highlights and the constructive criticisms you provided. We are glad to hear that you value the atmosphere and the rewarding compensation plan for the sales team. It’s great to know that our CEO’s involvement and the relaxed management style contribute positively to your work environment. Ensuring that quotas are achievable while maintaining a supportive environment is a priority for us. However, we acknowledge and take seriously the challenges you’ve highlighted regarding product rollouts, operational inefficiencies, and the company's reputation in the telecom industry. Your feedback about the long payout periods and the difficulties faced by sales reps due to billing issues and non-responsive premier reps is particularly concerning. We understand how frustrating these issues can be and their impact on both you and our customers. Thank you again for your honest review. We are committed to making Granite a better place to work and doing everything we can to support our employees and provide excellent service to our customers.
3.0
May 13, 2024

Granite

Recommend
CEO approval
Business Outlook

Pros

Honestly great place to start your sales career. They teach you a lot about owning your process and how to be a sales professional. They will teach you great things if you buy into the program and do what is expected.

Cons

Base pay in NYC is very tough, The company treats NYC branch like the ugly step child of branches and mental health is probably the last thing on mgmt's list of priorities... They can do better but choose not to.

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Granite Telecommunications Response
2y
Thank you for sharing your insights about your experience with us. We're glad to hear that you found our company to be a valuable starting point for your sales career. It's rewarding to know that you felt equipped with the necessary tools and guidance to excel in your role. Regarding your concerns about the base pay in our NYC branch, we understand the challenges of living in such a high-cost area and acknowledge that compensation is an important aspect of job satisfaction. Rest assured, we continuously evaluate our compensation structure to ensure it remains competitive and fair for all employees. We take your feedback about the treatment of our NYC branch very seriously. It's never our intention to make any team member feel undervalued or neglected. We strive to foster a supportive and inclusive environment across all our branches, and we apologize if you felt otherwise during your time with us. Thank you again for taking the time to share your thoughts. Your feedback helps us identify areas for improvement and strive for excellence in everything we do. We wish you all the best in your future endeavors.
5.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Polite peoples Good environment International company

Cons

No no no no no

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Granite Telecommunications Response
2y
Thank you for taking the time to share your thoughts on your experience with us. We're glad to hear that you found our workplace environment positive and our team members polite. Creating a conducive and welcoming atmosphere is one of our top priorities, and it's heartening to know that our efforts are being recognized. Your input is invaluable to us, and we appreciate you sharing your thoughts. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We are committed to fostering a positive and supportive work environment for all our employees, and your feedback helps us in that endeavor. Thank you once again for your review, and we look forward to continuing to enhance your experience with us.
Viewing 235 - 237 of 1,405 Reviews

Glassdoor has 1,563 Granite Telecommunications reviews submitted anonymously by Granite Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if Granite Telecommunications is right for you.