Is Graybar a good company to work for?

Graybar has an overall rating of 3.4 out of 5, based on over 1,306 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at Graybar to a friend and 55% have a positive outlook for the business. The best reviews about Graybar have been left by employees working as Manager , Sales Manager and Sales Associate .

Does Graybar pay their employees well?

According to anonymously submitted Glassdoor reviews, Graybar employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graybar. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Graybar?

51% of Graybar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graybar 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Graybar?

Outside Sales Representative (95) , Inside Sales Representative (86) , Customer Service Representative (76) , Sales Representative (70) , Sales Trainee (59) , Material Handler (42) , Project Specialist (42) , Customer Service Representative (CSR) (34) , Sales (33) , Manager (19) , Account Manager (16) , Branch Administrator (14) , Project Manager (13) , Counter Sales Representative (12) , Sales Manager (12)

What are the pros of working at Graybar according to real employee reviews?

"Graybar offers a great and competitive benefits package" ((in 222 reviews)); "Great people and atmosphere." ((in 81 reviews)); "Branch culture is great." ((in 30 reviews)); "You do not have to work weekends ever good work life balance" ((in 27 reviews)); "Good work environment" ((in 23 reviews))

What are the cons of working at Graybar according to real employee reviews?

"People stay in positions for years and there is no accountability for poor performance or poor management." ((in 107 reviews)); "Low pay but they send recent college grads all over the country for “training” where they basically just party." ((in 103 reviews)); "He was lazy and had no training plan at all." ((in 40 reviews)); "Low salary makes it hard to not look else where" ((in 25 reviews)); "Some managers have outdated styles (also getting better)." ((in 22 reviews))

What are employees saying about Graybar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Graybar layoffs and their outlook for job security at Graybar in 2026.

What are the top reviewed Graybar locations?

Saint Louis , Minneapolis , Seattle , Chicago , Charlotte , Orlando , Dallas , New York , Raleigh , Dublin , Indianapolis , Glendale Heights , Phoenix , Houston , Tampa , Diamond Bar , Maryland Heights , Denver , Pittsburgh , Belleville , Bel-Ridge , Champaign , Sterling , Youngstown , Philadelphia , Boston , Atlanta , Teterboro , Salt Lake City , Milwaukee

Graybar reviews

3.4

51% would recommend to a friend

(1,261 total reviews)

Kathleen M. Mazzarella

63% approve of CEO

55% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Graybar has an employee rating of 3.4 out of 5 stars, based on 1,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graybar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 27, 2025

Experiencing a decline in market share

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In my view, there may be limited benefits to working at Graybar when it comes to enhancing professional experience. It appears that the emphasis on employee ownership may take precedence over opportunities for professional development.

Cons

The organization is facing several challenges that warrant attention. It appears that employee retention within the Comdata department is a significant issue, as there seems to be a consistent turnover of new staff. Additionally, there may be a disconnect between management and the operational realities of the department, which can hinder effective leadership. Enhancing leadership within the Comdata department could be beneficial in addressing these concerns. It is essential to consider these factors to improve the work environment and reduce the tendency for employees to seek opportunities with competitors.

Graybar Response

1y

Thank you for your feedback. We recognize that while employee ownership is a core part of our identity, it must be balanced with robust professional development opportunities to truly support our team’s growth. Your observations about leadership, retention, and departmental challenges are important and we value your insights as we are always working to improve in all aspects of our organization. We invite you to email any additional thoughts to reviewfeedback@graybar.com.

2.0

Nov 15, 2021

District has ruined morale

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Surrounded by genuine colleagues Employee Ownership

Cons

- Ever since the DVP retired a few years ago, District had been very toxic and harmful to branch morale. Hopefully the newest DVP actually listens and holds those accountable who are blatantly abusing their role. - Not pandemic friendly. Only specific titles were/are allowed to work remotely which has caused tension for those coming into the office everyday but yet have proven that productivity is just as well if not better at home - Mask policies are not policed due to not asking if employees are vaccinated putting all of us at risk - Employees who do minimal, mediocre work seem to be the ones getting promoted - Stock offering is a joke. CSRs have a hand in every order that comes through and the front line to the customer, yet the shares we are offered are pathetic - No raise for 15 months and now new hires are coming in making just under those who have been there several years

3.0

Jul 14, 2019

Good Company/Stressful Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, and great benefits.

Cons

Stressful job, and always pushing everyone to do more. Hard to take vacations, as you'll come back to a mountain of work.

Viewing 46 - 48 of 1,261 Reviews

Jobs at Graybar

Customer Service Representative

Customer Service Representative

Customer Service Representative

Warehouse Material Handler

Graybar

Graybar reviews

Ratings by category

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Experiencing a decline in market share

District has ruined morale

Good Company/Stressful Job

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