Is Graybar a good company to work for?

Graybar has an overall rating of 3.4 out of 5, based on over 1,313 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 49% of employees would recommend working at Graybar to a friend and 56% have a positive outlook for the business. The best reviews about Graybar have been left by employees working as Manager , Sales Manager and Sales Associate .

Does Graybar pay their employees well?

According to anonymously submitted Glassdoor reviews, Graybar employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graybar. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Graybar?

49% of Graybar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graybar 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Graybar?

Outside Sales Representative (96) , Inside Sales Representative (86) , Customer Service Representative (76) , Sales Representative (70) , Sales Trainee (60) , Material Handler (42) , Project Specialist (42) , Customer Service Representative (CSR) (34) , Sales (34) , Manager (19) , Account Manager (16) , Branch Administrator (14) , Project Manager (13) , Counter Sales Representative (12) , Sales Manager (12)

What are the pros of working at Graybar according to real employee reviews?

"Great Benefits and family like atmosphere." ((in 207 reviews)); "Great people and atmosphere." ((in 78 reviews)); "Branch culture is great." ((in 32 reviews)); "You do not have to work weekends ever good work life balance" ((in 26 reviews)); "A lot of great coworkers" ((in 23 reviews))

What are the cons of working at Graybar according to real employee reviews?

"People stay in positions for years and there is no accountability for poor performance or poor management." ((in 106 reviews)); "Low Pay and doesn't increase every well with inflation.....Living pay check to pay check!" ((in 103 reviews)); "No training from management" ((in 43 reviews)); "Low salary makes it hard to not look else where" ((in 26 reviews)); "Some managers have outdated styles (also getting better)." ((in 21 reviews))

What are employees saying about Graybar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Graybar layoffs and their outlook for job security at Graybar in 2026.

What are the top reviewed Graybar locations?

Saint Louis , Minneapolis , Seattle , Chicago , Charlotte , Dallas , Orlando , New York , Raleigh , Dublin , Indianapolis , Glendale Heights , Phoenix , Houston , Tampa , Diamond Bar , Maryland Heights , Denver , Pittsburgh , Belleville , Bel-Ridge , Champaign , Sterling , Youngstown , Philadelphia , Boston , Atlanta , Teterboro , Salt Lake City , Milwaukee

Graybar reviews

3.4

49% would recommend to a friend

(378 total reviews)

Kathleen M. Mazzarella

60% approve of CEO

56% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

378 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jul 4, 2020

This horse is dying slowly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Networking with suppliers, events like hunting and golfing trips

Cons

SALARY sucks! They start you out at $40k ($20/hr) and you make 1% commission AFTER you hit 80% of your yearly budget. Then when they think you're deserving and proven yourself they bump your salary down to $35k and you make 3% commission. They dont give you any raises throughout the year to reflect inflation. Competition beats us across the board of most criteria; customer service, logistics, competitive prices, etc. The only thing Graybar is good at is buying giant warehouses and dumping money into products they think will sell. But they fall behind on accuracy of reporting so you dont really know what you have stocked. A shipment might come into your warehouse and the team cant even get it recieved within 2 days to get that same material out the door. All in all, this horse is dying due to internal compensation issues, customer services issues, and not being able to outperform the competition.

Graybar Response

5y

Thanks for leaving a review. It sounds like you may be describing our sales commission plan, but it actually has a tiered commission structure and goes higher with your gross margin production (it starts at 3%), and there is no cap. We are sorry you were not happy with your experience.

3.0

Jul 1, 2020

Good for those within the inner circle

Senior outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, opportunities to transfer, plentiful career opportunities as people retire.

Cons

Rigid corporate environment. Poor operations systems (ordering, inventory, project management). Lack of support for sales unless you played office politics and got the district management on your side. Uneven spread of internal resources. Company officers are often in their 60's and lack new ideas or a fundamental understanding of modern technology or work methods. Low starting pay compared to competition. OSR's are expected to work 60 hours/wk minimum and be in the office to "look accountable" regardless of if that is best for their sales or not. Layers and layers of "account managers" or "business development managers" who siphon off profit from the SR but do no actual work on the account.

3.0

Jun 28, 2020

Lack of communication and guidance.

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Nice people. And a steady paycheck!

Cons

Cuts your wages after signing a job offer.

Viewing 259 - 261 of 378 Reviews

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Reviews about "Compensation"

This horse is dying slowly

Good for those within the inner circle

Lack of communication and guidance.

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