Greystar reviews

Too many site specific issues to list and how badly the management were dealing with it but here are some. - Fired/let go at probation meeting without any warning or opportunity to explain myself or improve. No specifics given, they took my colleagues taddle takes as fact when they were my equal and all started after me as I was the first CSA for the site, my opinion should have mattered just as much  - Management expect customer service staff to deep clean and maintain coffee machines instead of paying a cleaner to do it - Overbooking move ins, more then staff are equipped to handle, had 25 in 1 day... Couldn't sit down as was busy assiting residents yet was expected to complete all types of admin for future move ins at rhe same time - Nonsense instructions from management that went beyond logic such as being asked to take diving training so we can jump in the pool if someone is drowning, return residents trash to them by knocking on their door asking them to dispose of it and maintaining rental equiptment in TULU rental machine - Appealed to the general manager and to Greystar HR but was met with a tough luck 'nothing we can do' response... One of the worst experience of my professional life, sadly I gave a lot of advice based on my experince which was implemented and had plenty more to give but their loss...

No training, rushed on-boarding, left to sink or swim, overly demanding, no support from upper management, no recruitment team/need for more employees, HR does not respond to emails/complaints, do not honour/reinforce company values in day-to-day ops, lacks diversity in senior management, no time for internal company training, mediocrity and poor behaviour is common due to shortage of employees and multiple employees call out sick every week.