Greystar reviews

3.7

65% would recommend to a friend

(4,754 total reviews)
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Bob Faith

77% approve of CEO

63% positive business outlook

Greystar has an employee rating of 3.7 out of 5 stars, based on 4,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greystar employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

5K reviews
4.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

As a Leasing Manager I am able to work from home as my apartment is also my workplace. The environment and atmosphere of the staff makes everyday something to look forward to. If you are a peoples person, working in this field you gain a lot of understanding about people and learn how to help people that bets suits them. Everyone is different and everyone works differently, so being able to assist each resident in a personable way makes all the difference in customer service.

Cons

While we are corporate owned, it seems as though corporate may not be as in the loop of situations that happen on property. It can become frustrating when a situation with a resident escalates an issue to our corporate office and while their jobs are to assist the customer, sometimes the issues become fault of the property and relies on word of mouth when the situation was an incorrect action made by the resident. Happens a lot but as long as you have thick skin and can brush it off, its not the worst thing.

5.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Greystar is really good at supplying resources for annual trainings, tough maintenance situations and empowers all their team members to do their best.

Cons

Information passed down from the corporate or ownership level doesn’t always have a reason “why” behind it, and as a result, we often have to change gears or direction.

3.0
Jun 16, 2022
Recommend
CEO approval
Business Outlook

Pros

The operational teams were amazing! Core Values and Pillars are AWESOME! CEO is an incredible human being. The property management leadership team in Washington and Oregon were absolutely amazing. There is genuine care, compassion and competency there. Really HATED leaving them! Absolutely loved that group. For the Employee Relations team specifically they are an incredible group of professionals. Everyone was more than willing to pitch in to help and share their expertise and experience. Definitely given the opportunity to learn new things and to sharpen skills on others.

Cons

The volume of work with the limited resources was unrealistic. The ratios were incredibly disproportionate (example more than 1000 to 2000 employees to 1 director. The work was more of an HRBP to generalist. Not all the directors had support team members. The complexity of the work and the volume of engagement demands were not equally considered. The amount of stress was unbearable and when added to a personal life that was crumbly apart, there just wasn't the support needed to be successful.

Viewing 229 - 231 of 4,754 Reviews

Glassdoor has 4,937 Greystar reviews submitted anonymously by Greystar employees. Read employee reviews and ratings on Glassdoor to decide if Greystar is right for you.