Group 1 Automotive reviews

2.9

39% would recommend to a friend

(856 total reviews)
avatar

Daryl Kenningham

59% approve of CEO

32% positive business outlook

Group 1 Automotive has an employee rating of 2.9 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Group 1 Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

856 reviews
1.0
Jul 2, 2014
Recommend
CEO approval
Business Outlook

Pros

With the apparent high volume of daily transactions taking place and the Fortune 500 Status of this Company, the opportunities for a successful career seemed promising.

Cons

Long Hours, Hostile Co-workers, Low Pay, "Sink-or-Swim" attitude towards new trainees, The point of sale system consists of a plethora of archaic and extremely inefficient programs and sub-programs that must all be learned accessed independently . Not long after being hired, I came to the realization that the lack of training was and intentional rather than a inherent condition that just needed improvement. 66 hours expected per week - no overtime. The ill-tempered technicians and testy customers were easy to deal with compared to the truly ugly demeanor of peers and supervisors.

3.0
Nov 20, 2023

Just okay

Recommend
CEO approval
Business Outlook

Pros

Generally easy job responsibilities, answer calls and emails, provide customer service, and set appointments for dealerships. Working from home! Opportunities to change roles with the company. Insurance is offered. Possibility of monthly bonus. Possibility of overtime.

Cons

Bonus pay depends HEAVILY on sales people at the dealerships we support; you don't get credit or paid if the dealership cancels appointment (usually due to no inventory or poor credit) or if they fail to notate if customer showed up for appointment. Being micromanaged. Inconsistent information from team leads. Strict policies in order to qualify for bonus. Low hourly pay.

Viewing 13 - 15 of 856 Reviews

Glassdoor has 968 Group 1 Automotive reviews submitted anonymously by Group 1 Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Group 1 Automotive is right for you.