Groupon Inbound Sales Representative reviews

2.4

33% would recommend to a friend

(14 total reviews)
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Dusan Senkypl

Not enough data to show CEO approval

89% positive business outlook

Reviews by job title

14 reviews
5.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

This is such a great company to work for! They give you so many opportunities to move up within the company, and will seriously do everything they possibly can for you to do well. The people here are very friendly too, I made a lot of friends instantly. It makes the days go by quickly! Very social, very young company. And as far as the whole sales thing goes, it's really fun. Even if you get a "crappy" person on the phone, worst case scenario you bumble through the phone call and laugh (or cry) about it afterward with your teammates. We're all going through the same thing, so it's really fun to encourage one another. Great thing is that the sales reps here are extremely positive people with a can-do attitude. There's such great energy here! Awesome work-life balance. You can do 9-5 and be a top sales rep within the company, no problem. Some people like to put in those extra hours too though.

Cons

You have a headset and are on the phones all day. So, it's not 100% the most glamorous sales job. But if you've done sales before and thought it was fun, you'll like this job.

1.0
Feb 25, 2014
Recommend
CEO approval
Business Outlook

Pros

-Fun, young coworkers -short working hours -unlimited PTO is a double edged sword as you need permission and 2 weeks notice to use it

Cons

The inbound team mass hires recent grads on an almost bi-weekly basis, trains them up on Groupon peddling techniques and then filters them out over a 6 month "sales training" program. Employees who buy into Groupon's brutal cold calling strategy will eventually be put on small markets where they will continue to make the same insulting base pay and little to no commission in saturated over staffed markets. Employees who find sales is not their calling (or at least Groupon's brand of telemarketing) will be left to rot on the inbound team or will be quickly terminated for underperformance. For reference, the accepted performance level on the Inbound team is 100% or greater. Less than 100% is deemed underperformance. Systems and technology are often faulty and management is painfully inexperienced. Despite what the recruiters tell you, bonuses are heavily taxed and there is no opportunity for career advancement.

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