Groupon Merchant Development Manager reviews

4.3

75% would recommend to a friend

(40 total reviews)
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Dusan Senkypl

77% approve of CEO

72% positive business outlook

Merchant Development Manager employees have rated Groupon with 4.3 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Merchant Development Manager professionals have an excellent working experience there. Groupon is rated in line with the average (within 1 standard deviation) by Merchant Development Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

40 reviews
3.0
Sep 29, 2021

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Recommend
CEO approval
Business Outlook

Pros

- The people and culture are great - Awesome managers who truly care about your growth and place within the organization - Great place for first job out of college - Work - life balance is stellar. You are logged out at 5pm everyday

Cons

- Pay is stagnant and low compared to other companies with the same job function - Long promotion cycles. - No merit raises - Upper management seems disconnected with our day-to-day and it impacts their decision making for our wellbeing (realistic compensation packages/commission) - Business's focus is changes a lot, which can be fun if things were actually successful with each new initiative. We are constantly pivoting. - Over-communication of irrelevant items which causes important items to get buried in the bunch - Clients can be disrespectful and hard to work with. Sometimes we have to deal with their frustrations from being forced to do certain things with their campaigns, which makes it harder to work with some. - Feedback to upper management feels like it falls on deaf ears. Sales targets progressively go up with no changes to pay even though it has been communicated that pay is unsatisfactory. It feels like our concerns and feedback are not directly addressed or danced around when we are talked to about our feedback.

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Groupon Response
4y
Thank you for taking a moment to leave your feedback! We agree, our culture and our people are a huge part of what makes us a great place to work. Following the pandemic, we’ve made changes to our operating model to pursue our best path forward - being such a flexible, fun, and fast-paced organization means that sometimes, communication can come too little or too late. We hear you, and it’s an area we’re always attempting to improve through team/department/organization All Hands, weekly business updates, and 1:1's with your manager. We hope you feel comfortable sharing this feedback with your manager, larger leadership team, or anonymous pulse surveys moving forward. We truly value your insight and your contributions to Groupon. Every piece of feedback helps us improve the employee experience for everyone!
5.0
Sep 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Fast Pace Great Training Room for Growth

Cons

The tech fails a lot for a company that lables itself a tech company

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Groupon Response
4y
Thank you for your review! We're so glad to have you along for the ride with us as we work to become the daily habit in local commerce. Every insight helps us improve as we continue to grow and evolve, so we're thankful for your candid feedback!
Viewing 19 - 21 of 40 Reviews

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