Is Groupon a good company to work for as a Merchant Development Manager?

Merchant Development Manager professionals working at Groupon have rated their employer with 4.3 out of 5 stars in 40 Glassdoor reviews. This is a higher than average score with the overall rating of Groupon employees being 2.8 out of 5 stars. Search open Merchant Development Manager Jobs at Groupon now and start preparing for your job interview by browsing frequently asked Merchant Development Manager interview questions at Groupon .

Does Groupon pay Merchant Development Manager employees well?

Merchant Development Manager professionals rate their compensation and benefits at Groupon with 2.8 out of 5 stars based on 40 anonymously submitted employee reviews. This is 6.9% worse than the company average rating for salary and benefits. Find out more about Merchant Development Manager salaries at Groupon.

How happy are Merchant Development Manager professionals working at Groupon?

75% of Merchant Development Manager employees at Groupon would recommend their employer to a friend. This rating has increased by 369% in the past 12 months. Merchant Development Manager professionals have also rated Groupon with a 2.9 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.1 rating for culture and values and 3.4 rating for career opportunities.

What Groupon locations are top rated by Merchant Development Manager employees?

Chicago is the top rated Groupon location by Merchant Development Manager employees.

What are the top reviewed jobs at Groupon?

Customer Service Representative (177) , Account Executive (139) , Software Engineer (130) , Account Manager (121) , Sales (74) , Business Development Manager (61) , Business Development Representative (BDR) (60) , Manager (47) , Inside Sales Representative (45) , Merchant Development Representative (45) , Customer Support Representative (43) , Sales Representative (41) , Customer Service Representative (CSR) (39) , Senior Account Executive (38) , Senior Software Engineer (35)

What are the pros of working at Groupon according to real employee reviews?

"Great people and very international" ((in 431 reviews)); "Great Culture and as long as you perform well you can pretty much be your own boss and do anything you want." ((in 347 reviews)); "Good work life balance and remote/hybrid" ((in 192 reviews)); "good benefits and working culture" ((in 121 reviews)); "Good work environment and work timings" ((in 95 reviews))

What are the cons of working at Groupon according to real employee reviews?

"management was poor and micro" ((in 323 reviews)); "Pay is low unless you're one of the chosen high ups and politics has everything to do with being chosen." ((in 143 reviews)); "Senior Leadership and Technology is poor" ((in 116 reviews)); "The manager appeared inexperienced in leading interns." ((in 116 reviews)); "Upper management seems disconnected with our day" ((in 73 reviews))

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Groupon Merchant Development Manager reviews

4.3

75% would recommend to a friend

(40 total reviews)

Dusan Senkypl

77% approve of CEO

72% positive business outlook

Ratings by category

3.7

Senior management

3.6

Diversity & inclusion

3.4

Career opportunities

3.1

Culture & values

2.9

Work/Life balance

2.8

Compensation and benefits

Merchant Development Manager employees have rated Groupon with 4.3 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Merchant Development Manager professionals have an excellent working experience there. Groupon is rated in line with the average (within 1 standard deviation) by Merchant Development Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

40 reviews

4.0

Jan 31, 2022

Solid Spot for New Grads

Merchant development manager

Recommend

CEO approval

Business Outlook

Pros

* Clear trajectory of growth * Fun & young crowd * Incredible work/life balance * Unlimited PTO

Cons

* Heavy cold-calling/emailing required * Must get promoted to MDM within the first or second round you are eligible, or else you’ll be stuck as an MDR permanently

3.0

Nov 15, 2021

Learned A Lot

Merchant development manager

Recommend

CEO approval

Business Outlook

Pros

- Great training for someone starting sales journey - Great managers and teachers to guide you in career growth

Cons

-shifted focus a lot - impossible to get promoted unless you get in at the right time

Groupon Response

Thank you for sharing your review. It's great to hear you found our sales training a lift for your career. We're extremely proud of our sales program at Groupon, and take a lot of care to make sure it sets employees up for a successful future. We're sorry to hear you didn't feel career growth was a part of your experience with us. Retaining and developing our staff is a key focus area for us, which is why we are permanently working on improving our HR processes and policies to better support development. We appreciate your feedback - it helps us improve Groupon for everyone!

4.0

Oct 6, 2021

Overall Company Review

Merchant development manager

Recommend

CEO approval

Business Outlook

Pros

The culture and workplace at Groupon is amazing. All the people I have worked with have been so great. The environment is very fun and Groupon values work life balance and diversity very much.

Cons

The pay needs to be increased if they want to compete with other companies. There are a lot of internal issues that get taken out of the employees and the sales reps specifically who work so hard. The reason for a lot of people leaving is due to the pay and the disorganization internally.

Viewing 16 - 18 of 40 Reviews

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