Is Groupon a good company to work for as a Merchant Development?

Merchant Development professionals working at Groupon have rated their employer with 4.4 out of 5 stars in 103 Glassdoor reviews. This is a higher than average score with the overall rating of Groupon employees being 2.8 out of 5 stars. Search open Merchant Development Jobs at Groupon now and start preparing for your job interview by browsing frequently asked Merchant Development interview questions at Groupon .

Does Groupon pay Merchant Development employees well?

Merchant Development professionals rate their compensation and benefits at Groupon with 3.3 out of 5 stars based on 103 anonymously submitted employee reviews. This is 9.5% better than the company average rating for salary and benefits. Find out more about Merchant Development salaries at Groupon.

How happy are Merchant Development professionals working at Groupon?

72% of Merchant Development employees at Groupon would recommend their employer to a friend. This rating has increased by 89% in the past 12 months. Merchant Development professionals have also rated Groupon with a 3.3 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Groupon?

Customer Service Representative (177) , Account Executive (139) , Software Engineer (130) , Account Manager (121) , Sales (74) , Business Development Manager (61) , Business Development Representative (BDR) (60) , Manager (47) , Inside Sales Representative (45) , Merchant Development Representative (45) , Customer Support Representative (43) , Sales Representative (41) , Customer Service Representative (CSR) (39) , Senior Account Executive (38) , Senior Software Engineer (35)

What are the pros of working at Groupon according to real employee reviews?

"Great people and very international" ((in 430 reviews)); "Great Culture and as long as you perform well you can pretty much be your own boss and do anything you want." ((in 354 reviews)); "Good work life balance and remote/hybrid" ((in 202 reviews)); "Good benefits (would be great with 401k match and more tolerable work envt)" ((in 117 reviews)); "Salary and Work environment are good." ((in 98 reviews))

What are the cons of working at Groupon according to real employee reviews?

"management was poor and micro" ((in 328 reviews)); "Pay is low unless you're one of the chosen high ups and politics has everything to do with being chosen." ((in 145 reviews)); "I have had 4 different managers and 3 different DSMs in 8months so nothing and no one is consistent." ((in 113 reviews)); "Senior Leadership and Technology is poor" ((in 111 reviews)); "Upper management seems disconnected with our day" ((in 69 reviews))

Groupon Merchant Development reviews

4.4

72% would recommend to a friend

(103 total reviews)

Dusan Senkypl

75% approve of CEO

67% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Career opportunities

3.8

Senior management

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

Merchant Development employees have rated Groupon with 4.4 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Merchant Development professionals have an excellent working experience there. Groupon is rated in line with the average (within 1 standard deviation) by Merchant Development professionals compared to other employers within the Information Technology industry (3.9 stars).

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Reviews by job title

103 reviews

4.0

Jun 4, 2018

Merchant Development Manager

Merchant development manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance--I am never taking work home with me. Casual atmosphere keeps job relatively low stress. Mid-level management works hard for you.

Cons

Pay isn't worth the work that we have to do, which is that of multiple departments. Opportunity for growth has decreased significantly.

5.0

Mar 15, 2018

Fun Culture, Hard Work, and Rewarding

Merchant development director

Recommend

CEO approval

Business Outlook

Pros

-Great office culture and fun people to work with -Hard work but rewarding -Monthly bonuses -Unlimited PTO and sick days -Amazing work/life balance. I never need to worry when I leave the office at 5

Cons

The only con is that Groupon hires a lot of people right out of college. It creates a high turnover at times because a lot of them are in the work job, not happy, entitled, or expect more.

5.0

Mar 15, 2018

Great company to work for

Merchant development manager

Recommend

CEO approval

Business Outlook

Pros

- Unlimited PTO, very flexible with time off requests, vacations and last minute notice (i.e. doctor appts, etc.) - Fun company culture, easy to work for/believe in the company mission (great feeling to help local businesses) , always fun team outings - Great work life balance - never feel obligated to work past 5pm - Great place to build professional network - Good pay -Good managers

Cons

- Not in the loop, inconvenient to get to if not living in the city (they have shuttles from Union Station/Olgivie but still is a trek) Hard to sometimes move up in the company and get promoted (not many people in higher positions leave, making it harder to get promoted to next levels unless you are the top of the top for sales numbers) - Job can feel mundane if not proactively taking on projects/initiatives yourself - Sales goals and commission doesn't always align with best performing reps

Groupon Response

8y

Thanks for your glowing review! We’re happy to hear that you find so many positive aspects to working at Groupon, especially believing in our mission of building the daily habit in local commerce. While we can understand how it may be difficult to move up in certain teams, we believe it’s a strength that many of our leaders stay with Groupon for the long term. And we’d like to point out what you mentioned about being proactive in your role. There are ample opportunities to take ownership of your career here and we always encourage employees to bring new ideas and suggestions to the table. Thanks again for your review and your hard work!

Viewing 85 - 87 of 103 Reviews

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Groupon

Groupon Merchant Development reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Merchant Development Manager

Fun Culture, Hard Work, and Rewarding

Great company to work for

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