Guardian Protection reviews

Cannot think of anything

Call center on an auto answer headset. Essentially chained to your desk. No merit raises for several years. No real room for advancement; just lateral shifts. Even if you have a valid reason for being late, you get docked 15 minutes of your sick time, even if you clocked in well under that time. Break times are also highly scrutinized. Everything you do is tracked or monitored. Need your name badge to even access the bathrooms. Security cameras everywhere. All phone calls are recorded and spot checked. Your work is tracked and your worth is determined by numbers created by the metrics and algorithms. Your stats are sent out monthly to the floor for everyone to see with low performers highlighted in bright red. Frequent performance contests pit the shifts against each other for favors and prizes. New programs and procedures were often announced AFTER they have already been put into place but BEFORE any solid reference material is made available. Despite this, "Perfection" is the standard performance goal. Expect problems if you can't consistently meet numbers of 95% or better across the board.