Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 17 reviews)); "Benefits are great but I feel like" ((in 14 reviews)); "good pay not much hard work" ((in 12 reviews)); "After work there are great opportunities to go hiking in one of the most amazing places on earth." ((in 6 reviews)); "The work environment is easy and a good feel to work" ((in 4 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"The management also lied to 2 new staff (myself included) about an increase in pay after 3 months at the centre then refused to deliver and is taking advantage of staff by paying some coaches between 30% to 70% less than other staff to do the same job (with no rationale for level of experience and qualifications)." ((in 20 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 8 reviews)); "Lack of communication and training." ((in 7 reviews)); "Long hours; lots of paperwork" ((in 6 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

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Guest Services

Guest Services reviews

3.2

50% would recommend to a friend

(209 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

209 reviews

5.0

Sep 4, 2024

Working Chef

Executive chef

Recommend

CEO approval

Business Outlook

Pros

Good hours, good people, good traning.

Cons

Call outs, demaning, work life hours.

3.0

Aug 2, 2024

Great job, challenging environment

Retail supervisor

Recommend

CEO approval

Business Outlook

Pros

Nature, work, website, outdoors, benefits

Cons

Communication problems, rude coworkers, environment was difficult, housing

4.0

Jul 10, 2024

Good company to work for

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

pretty flexible, varies from property to property. Executives are easy to talk to and are open to feedback.

Cons

Not much for career advancement. Corporate seems to be pretty un organized at times.

Viewing 28 - 30 of 209 Reviews

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Jobs at Guest Services

Cashier Food/Beverage

North Miami Beach, FL

$16 - $16 /hr

(Employer provided)

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Tipped Cashier- Sculpture Garden

Kiosk Attendant - Art & Industry Food

North Miami Beach, FL

$16 - $16 /hr

(Employer provided)

View job