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Guest Services

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Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews
1.0
Jan 7, 2025

A raise if you call it that

Recommend
CEO approval
Business Outlook

Pros

Work from home, PTO time

Cons

Crazy mngr, too much for him to handle. Other mngr awol, too much time they spend in meetings then helping, mngr bashes you, favouritism, 40 cent raise and yet they keep adding more and more properties to have to know. Crucify you when you make a mistake. Worst mngr I have ever worked with, he should go back to the one hotel he worked for. Treats staff like they are pions. This job made me lose all respect and the want to keep my career in hospitality. No holidays are allowed off and yet the mngr is gone for week for holidays must be nice to get to be with your families.

1.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The views and some of the co workers are nice

Cons

No communication with management they will not talk to you about things that you're doing wrong they will just fire you unless you steal then they will keep you on

Viewing 82 - 84 of 210 Reviews

Glassdoor has 234 Guest Services reviews submitted anonymously by Guest Services employees. Read employee reviews and ratings on Glassdoor to decide if Guest Services is right for you.