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Guest Services

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Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews
4.0
Jan 26, 2020
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the position a lot in the aspect that I managed my own department independently but still had the support of upper management when needed. We generally had slow summers and more time to recover from busy season.

Cons

At times, it seemed like we needed better tools to do our job and it was difficult getting them, as purchases were very closely monitored. We also worked very long hours, very physical events, exposed to the elements and weather. My position was easily a two person position, being done by one. Requires a very dedicated hard working person to handle the work load individually.

3.0
Nov 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Located in client's condo building. Very nice clients and atmosphere.

Cons

Females are not equally compensated or respected as the male employees. Not a very generous time off policy. No holiday bonus or party from GSI.

1.0
Oct 27, 2019

depends

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

none - off the top of my head

Cons

everyday was a hostile work environment

Viewing 118 - 120 of 210 Reviews

Glassdoor has 234 Guest Services reviews submitted anonymously by Guest Services employees. Read employee reviews and ratings on Glassdoor to decide if Guest Services is right for you.