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Guest Services

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Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews
5.0
Oct 30, 2017

A Company to Grow With -- A Career, Not Just A Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at GSI are all great to work with -- no politics or nastiness, just a lot of teamwork by other people who love this company. My favorite thing is that Guest Services really promotes from within. A lot of companies say that, but Guest Services really does. I've been promoted twice since I started, my boss has been promoted twice, and a LOT of my co-workers have been promoted into management. A lot of the executives and almost all of the directors and district managers were promoted internally, too. Guest Services is a great company to work for if you like the stability of working for one great company but having the ability to advance in your career if you want -- your hard work is really recognized and rewarded!

Cons

Well ... I have friends who work with (large) competitors and they make a little more money than I do. But when they tell me that they regularly have to work 6 or sometimes 7 days a week, and regularly need to take calls / answer emails 14+ hours a day ... no thank you, yuck. Guest Services means it when they say they want their employees to have a great work/life balance, and the salaries are still decent and fair. And the benefits are as good or better than anyone else I know!

5.0
Oct 27, 2017

A Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Guest Services cares about its employees. It pays fair wages but treats its employees very well. Everyone is shown respect.

Cons

Most of the opportunities are just in the Washington Metro area

5.0
Oct 27, 2017

Excellent Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive working environment with genuine, hardworking individuals. Also the free lunch is a major plus!

Cons

At times, it can be cold in the office. Be sure to bring a sweater!

Viewing 151 - 153 of 210 Reviews

Glassdoor has 234 Guest Services reviews submitted anonymously by Guest Services employees. Read employee reviews and ratings on Glassdoor to decide if Guest Services is right for you.