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Guest Services

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Guest Services reviews

3.2

50% would recommend to a friend

(209 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Guest Services has an employee rating of 3.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

209 reviews
5.0
Jun 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Started out as an Ice Cream cart Attendant, with handling a cash til, then was promoted to cashier with food preparation within 2 months. Scheduled for always 20 or more hours a week.

Cons

The hours of operation are very tight. It was from 8 am- 6 pm. The schedule is not very flexible. It may be considered a con that it was a very high volume area I was working at which was in front of the Air and Space Museum.

4.0
Oct 27, 2012

very good

Recommend
CEO approval
Business Outlook

Pros

very creative questions and questions straight forward

Cons

lots of hard question and it is difficult to answer.

2.0
May 24, 2012

A nice bunch of people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere at the lower levels; there are some very nice and knowledgeable people working there. Lots of opportunity to interact with customers and coworkers get to know people. There's a decent amount of flexibility in working hours.

Cons

There's a lack of training provided. A caustic attitude from the higher ups makes things less pleasant. Pay is not at a competitive level with their major competitors. Very limited opportunities for promotion and development.

Viewing 202 - 204 of 209 Reviews

Glassdoor has 233 Guest Services reviews submitted anonymously by Guest Services employees. Read employee reviews and ratings on Glassdoor to decide if Guest Services is right for you.