Guidebook reviews

4.1

75% would recommend to a friend

(72 total reviews)
avatar

Jeff Lewis

70% approve of CEO

64% positive business outlook

Guidebook has an employee rating of 4.1 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Guidebook employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

72 reviews
2.0
Oct 10, 2014

Beware of all the fake glowing 5 star reviews...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- There is a small handful of great people who work here. - Decent snacks/drinks in the kitchen area. - Choice of offices in SF or Palo Alto. - Standing desks are nice.

Cons

First off, I just wanted to say that I find it ridiculous that all the fake / planted reviews that have gone up specifically mention how great the pay is, and how it’s not only market rate but *above* market rate. If the pay is so great, then why isn’t anyone posting it in the salary section of Glassdoor? Here’s why: a) Unlike with all the planted positive reviews, if Guidebook plants fake inflated salaries, that will outrage the people who currently work there because they will wonder why they’re getting paid so much less. b) If they post the actual salaries, that will just confirm that the salaries are way below market rate, which will scare away any potential applicants and discount those fake reviews that go out of their way to talk about the awesome salaries at Guidebook. It’s really a lose-lose situation, which is why they just keep adding fake positive reviews that talk about how great the pay is (without backing it up with any legitimate statistics). I also find it interesting that many of the planted reviews talk about how *everyone* is *so* happy here. I will be perfectly honest, as I have nothing to gain by being disingenuous. Are there folks who love working at Guidebook? Yes, absolutely. Are there folks who are more or less indifferent? Yes, again. Are there folks who loathe working there and are counting the days until they get another offer? Definitely, yes. Conclusion? Either the folks who put up these glowing reviews are being downright dishonest, or are actually that disconnected from reality. I’m not sure which is more disturbing. Things are meant to be open and flexible here, but when you sit down and really think about it, leaving everything open-ended is really a way for management NOT to have to commit to anything. It's a very slippery slope (and, in my experience, a highly frustrating one). E.g. What do I need to do to get promoted? To get a raise? How about if I commit to X concrete plan with Y deliverables by Z date? You get non-committal responses that management can always snake out of after you uphold your end of the deal. Highly, highly frustrating, but absolutely nothing you can do about it. There is definitely a contradiction in perception versus reality. For instance, how many hours you are physically present in the office counts for a lot more than it should (with no consideration for people's commute times, time spent working in the evenings and weekends, etc). You can sit in the office all day quietly playing video games until sundown and be perceived as a much harder worker than someone who works hard from 9-5 in the office and then goes home and does more work. That’s the sad reality. It’s not a shocker that people come in later and leave earlier when certain senior management is out of office. This really hurts work/life balance because it is a known reality that you are evaluated based on your time in the office. This is really unfortunate and flies in the face of what an open, flexible startup culture should embody.

5.0
Oct 1, 2014

The ideal company to work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The leadership is accessible, humble, and attentive. - The product is already proven and profitable, but it's also full of potential (there are tons of opportunity vectors to explore) - The leadership is talented. There are three founders, each leading in their respective domains of expertise. Sales/Business, Development, Design. Their synergy gives confidence and direction to the team. - The perks keep getting better. Free meals, nights out, and monthly company parties / game nights. - Compensation is competitive. In other words, they pay well. - 401k, full health, unlimited vacation - Individuals are given tons of ownership to shape the future of the company. - Growing like crazy. In my time here the team grew from 30 to 80, and it's still going. And what's even crazier is there is virtually zero churn. - They encourage work life balance. You only stay late if you need to get things done. Otherwise they encourage you to rest when you need it.

Cons

- As with any growing company, there are always some growing pains. But thus far those pains have been minimal, and are being addressed even as I type this. - Individuals who want to be directed and told what to do may need to be more active in seeking direction. That said, if you're a self-starter, you will love it here.

5.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Guidebook is a family, that picks and chooses its people very carefully in order to maintain its very special culture of work smart, work hard and play just as smart and hard. The net result is an amazing workplace. The product (front and back end) is truly outstanding, and scaling beautifully globally. Just opened in London, and rest of Europe is coming online soon to add to the phenomenal US growth. It feels very much like we are only at the start of revolutionising the way people connect with places. This boat is only just about to set sail. The open management culture fits perfectly with intelligent and driven people that want to make a difference, and have the freedom to express themselves, in order to achieve outstanding results. Company culture & values and the product sets Guidebook apart in a very big way amongst Silicon Valley and global tech companies and start-ups.

Cons

Revolutionising anything is not easy. It requires hard work, dedication, team work and the confidence to go out on a limb from time-to-time and be openly accountable. Sometimes this means sacrificing standard working hours and going the extra mile - all in a days work for a revolutionary. But not everyone has what it takes.

Viewing 61 - 63 of 72 Reviews

Glassdoor has 77 Guidebook reviews submitted anonymously by Guidebook employees. Read employee reviews and ratings on Glassdoor to decide if Guidebook is right for you.