Guidebook reviews

4.1

75% would recommend to a friend

(72 total reviews)
avatar

Jeff Lewis

70% approve of CEO

64% positive business outlook

Guidebook has an employee rating of 4.1 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Guidebook employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

72 reviews
2.0
Aug 13, 2014
Recommend
CEO approval
Business Outlook

Pros

**The sheer volume of positive reactionary reviews (a few of which are almost certainly fake/planted) that popped up LITERALLY overnight in response to a single less-than-stellar review of the company is staggering (and probably says more about the company than any review can express).** Just wanted to provide a different perspective, and attempt to offer a balanced review with information that I wish I’d known about Guidebook before I applied. Hope this is helpful to any potential job seekers out there. I met some awesome people at Guidebook, many of whom I kept in touch with after I quit. The people were definitely what I looked forward to going into work each day. The two stars are for the great people. As mentioned in some of the other reviews, one perk is a stocked snack/kitchen area, which means that you won’t starve (even if you aren’t being paid that well). There is also a wide variety of surrounding food options for both offices. There is flexibility to pursue projects that you are interested in, but as others have mentioned, the caveat is that it is completely and totally up to you to wrangle together the resources and time to see them through (I’ve noticed that this frequently comes at the expense of work/life balance). There is no limit on vacation/sick time, which is nice, although in retrospect, this is also a smart business move that allows Guidebook to NOT to have to pay out vacation time/balances when people quit.

Cons

Compensation is below market rate. There’s no two ways about it. I feel like this was especially true for fresh college grads who lacked negotiation skills and/or were eager/desperate to land a full-time job. I understand that compensation is generally lower at startups, but there is low, and then there is grossly below market rate... Emails that went out to certain teams, as well as to the entire company, achieved the exact opposite of the intended effect. Rather than motivating people and making them want to work harder, these emails demoralized and frustrated employees who were already giving 110%. For instance, one email that was sent out to the entire company listed a select group of people who were called out as the “hardest” workers. This ended up being rather awkward for the people on the list, and maddening/frustrating for those left off of it. This incident was detrimental to team morale, and made the atmosphere in the office tense/uncomfortable for awhile. I understand that the intent was to motivate the team, but the delivery/execution/tone was completely off-putting and counterproductive. I can only imagine how it must have felt for the people who scanned the list and saw that everyone on their team was listed...except for them. It definitely left a bitter taste in people’s mouths, especially as people grew increasingly frustrated with the low comp and the long hours. The whole thing was ludicrous and demoralizing, and I don’t think a single positive came out of it. Communication across teams could use some work. It seems like the sales team is consistently selling features that the engineers can’t reasonably deliver in the promised timeframe.

5.0
Aug 11, 2014

Amazing place to work!

Recommend
CEO approval
Business Outlook

Pros

A very large group of the smartest people I know. At previous jobs I was surprised at how dumb people could be and Guidebook is the antithesis of that. It's crazy how great everyone is at their job and so eager to help out others at the drop of a hat. Senior management is great and wants to know about issues with your job. I came to them about dissatisfaction with pay and the were able to resolve it. I would have liked it to be more proactive on their part but they came through. If you just complain to your coworkers your not helping yourself or the company morale (I do understand it can be difficult to just approach senior management but they aren't stand offish). They really do care about people here and want people to be successful. The work/life balance can be tough because people are so passionate about their work. A lot is asked but people take days off whenever and no questions are asked. Take time if you need it and work hard, everybody wins. I love the flexibility to take a 3 day weekend whenever I want. Some people have even taken 3 week vacations, as long as you work hard and produce, nobody cares. Awesome VP of Sales that makes me better at my job and enjoy work. Pushes you to work hard but never micro-manages. He really gets in the trenches with you to drive deals.

Cons

I know the pay was an issue for people and I feel like Guidebook is stepping to the plate on that. Being part of a company with minimal investment makes it tough to pay people outrageous amounts of money. Guidebook is very smart with it's money and that will allow everyone to reap the rewards come IPO/selling time. But I agree with the stinginess on pay and was unhappy with compensation until a few months ago. I would say there aren't any cons now.

5.0
Aug 11, 2014

Startup Life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to work hard. This is the place to be. I like my coworkers...have you been at a company where you actually like your coworkers? It's a rare phenomenon.

Cons

It's a job. Sometimes it's stressful.

Viewing 64 - 66 of 72 Reviews

Glassdoor has 77 Guidebook reviews submitted anonymously by Guidebook employees. Read employee reviews and ratings on Glassdoor to decide if Guidebook is right for you.