Guidebook reviews

4.1

75% would recommend to a friend

(72 total reviews)
avatar

Jeff Lewis

70% approve of CEO

64% positive business outlook

Guidebook has an employee rating of 4.1 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Guidebook employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

72 reviews
5.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Amazing company culture, very solid leadership, many growth opportunities, and the ability to directly influence company growth are just a few reasons I love working at Guidebook. Since starting here, I've met people from all walks of life united by their passion of helping people; while everybody here works very hard, each employee knows how to have some fun, too. The work-environment is very "friendly professionalism", and I think it contributes to a much happier and productive company.

Cons

Sometimes, important ideas are not conveyed nor discussed adequately between departments. This is on the up and up, but communication can always use improvement. I also feel like the compensation does not always match the work/productivity of the employees.

5.0
Aug 8, 2014

Incredible learning experience, fantastic co-workers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Like any other start up, you have to be very self sufficient. Those that can start and finish a project on their own initiative with little guidance will truly thrive here. If you want someone to hold your hand, this is not the company for you. - Offices in SF and PA which is nice because you can work out of whichever office you'd like. Sometimes I feel like working out of SF and going out afterwards with coworkers, which is nice - Guidebook is a quickly growing startup. Personally I think this is great because to be a part of that is an incredibly educational experience. Working at a startup often means that you need to do things outside of your job description and in my case it has given me tons of valuable skills which I know will serve me well in the future - Guidebook has hosted some weekend company trips, which take place about every 4 months. This helps a lot in team bonding which is important especially when we are adding new people at such a fast rate. They are always fun, and they allow you to get to know your coworkers much better :) -Coworkers are truly phenomenal people. Everyone is smart, hardworking, and just good people. They are people that I will continue to keep in touch with if I leave Guidebook - Benefits : Full health benefits package, catered lunches 2x a week, stocked snack/drink area, yoga classes, 401k (but no matching yet), Caltrain GoPass, and tax benefits for Clipper card - Hard work is recognized and I feel appreciated by my manager. - Management definitely emphasizes quality work. They encourage everyone to do their best and because of it, our product and customer service is high quality. - Very flexible work hours - ability to work on projects that interest you. Guidebook is very supportive of that, you just need to have the initiative to start and finish those projects Guidebook by no means is a perfect company, but I'm a better person after working here. I appreciate the opportunities that were presented to me and I love coming to work to spend the day with a group of silly, intelligent, awesome people. Guidebook is a workplace that definitely emphasizes a great work environment and so when we hire new people, the hiring team makes an effort to hire people that are not only competent and smart, but also people who will add to the company culture.

Cons

- We are growing quickly so we're experiencing some growing pains. SF office is getting a little crowded but we're looking for new spaces - No formal performance reviews have been established yet, which means that getting valuable feedback from your superior might be rare. From what I understand, a formal review process is being established currently so I expect that it will be remedied soon enough. In general, communication between managers and employees could be improved - Compensation is just okay - Open office layout which is a pro and a con. Pro because it does encourage interaction between employees across all the teams, but once in a while the offices can get a little loud. - in some positions there is no clear path for advancement

5.0
Aug 7, 2014

Great company and talented people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for Guidebook for almost 3 years before moving out of the Bay Area so my spouse and I could be closer to our families. In the last 6 months, as Guidebook has experienced more success, they've done a great job adding more benefits (e.g. 401k, better healthcare plans, catered lunched, amazing drinks/snacks, company outings). They've also corrected a lot of the pay issues that a lot of startups suffer from when first getting off the ground. By the time I left my job, I believe I was paid above market rate. The company has a strong culture and managers encourage their team members to continue to develop their skills. Also, now that the company is larger (65 employees at the time I am writing this review), work life balance is much better.

Cons

Though the culture is strong, I think it should be officially spelled out. Also, Guidebook hires a lot of people with 0-2 years of work experience. I think Guidebook would benefit from bringing in a few managers with more experience (say 5-10 years).

Viewing 67 - 69 of 72 Reviews

Glassdoor has 77 Guidebook reviews submitted anonymously by Guidebook employees. Read employee reviews and ratings on Glassdoor to decide if Guidebook is right for you.