Guidebook reviews

4.1

75% would recommend to a friend

(31 total reviews)
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Jeff Lewis

70% approve of CEO

64% positive business outlook

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31 reviews

Reviews about "Culture"

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1.0
Feb 11, 2018

Churns through their employees to hire underpaid grads

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Large majority of coworkers were bright, friendly, hard working and awesome. + One of the better places I worked at (in the beginning). + Interesting product and it's the best in the industry. + Early days were great, growing brought about problems (or increased previous ones). + Fun offsites with coworkers you can actually like and some good core benefits.

Cons

+ Upper management is a cool kids club problem. + Kinda college/fratty vibe which has become an issue since growing. + Regularly posts fake reviews here (lots of 4-5 star reviews directly after a negative one with generally the same content) + Transparency is lacking and numbers can be vague or exaggerated. + Places more value on head count than contributions - guilt tripping constantly. + Lots of "friends" of upper management are given new positions they know nothing about AND given full control over it. Speaking up makes you a problem to management. + Management removes multiple people the day before announcing more funding and company success - likely part of the terms of raising the capital. + Brings up excuses to let go or fire people, even without warnings after giving former positive reviews and even raises. + Will also disrespectfully announce one sided excuses for letting someone go to the whole company.

4.0
Aug 7, 2017

Guidebook

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

team is a great bunch of hardworking individuals

Cons

startup culture can be very fast moving with daily changes

1.0
May 27, 2017

AVOID AT ALL COSTS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From my time there, I found that many of my co-workers were generally nice people who had a good sense of humor. They were the only positive parts of the company culture. The sad thing is that the kind people who work here are actually powerless when it comes to changing the things contributing to high attrition and repulsive company culture (below market salaries, toxic management, distrust, etc).

Cons

Note to job seekers: If you are interested in the facts, I'd highly recommend checking LinkedIn and searching for people who formerly worked at Guidebook (using the "advanced" search option, enter "Guidebook" under "past company"). You will see that there are tons of people who left after 1 year, or in some cases, 3 - 8 months. The facts speak for themselves. The high churn rate is more telling than all of the glowing 5-star reviews posted on Glassdoor (which mysteriously seem to appear ONLY after a negative rating pops up). For some time, seemingly without fail, any time any sort of negative rating was published, one of the stock 5-star reviews would emerge, lauding the company's "great people," "amazing company culture" and "complete transparency" – the only advice to management being to "keep up the fantastic work!" I strongly advise paying attention to the rating dates and trends. There are thousands of great companies to work for, and tons of great startups in the Bay Area if you want to go the start-up route. Given the bounty of options (and honestly even in the absence of these options), I would not, under any circumstance, recommend Guidebook. In my experience, I found that my interviews went very smoothly and I was quite impressed by everyone I spoke with (all of whom, at the time, seemed genuinely kind and excited about the company). Don't fall for this act. About 3-4 months in, the koolaid wears off and you'll see that promises of promotions and raises, of freedom and autonomy to work on whatever you are interested in, will have been replaced by long grueling hours of thankless work. You'll get tired of being overworked and underpaid. Personally, I found that company transparency was very poor – what you knew depended entirely on who you knew. If you were part of the select "in" crowd, then you'd be privy to company gossip and information about company direction, etc. If not, then too bad; you'd just have to keep toiling away blindly, hoping that someone would notice your work and that you might eventually get a raise and be compensated even close to market. (You won't). Most people I know who worked here around the time I did have since moved on to amazing jobs and are much happier. They are making **AT LEAST 2-3X** their Guidebook **base** salary, not even including additional bonus and equity (that is actually worth something I might add). Note that this is specifically for non-engineering positions, although I have no doubt engineers here would also make plenty more elsewhere.

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