Guild Services reviews

2.3

26% would recommend to a friend

(11 total reviews)
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Trish Thacker

69% approve of CEO

21% positive business outlook

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11 reviews

Reviews about "Compensation"

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2.0
Sep 29, 2021

Wouldn't Recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Experience and professional growth. PTO is good if you stay over 2 years. Pay can be competitive depending on position.

Cons

I had high hopes when joining Guild and unfortunately, they were not met. Guild's culture is toxic, staff wellbeing is glossed over,  leadership makes decisions based upon their wants and not staff/client feedback, and the turnover rate is incredibly high. I wouldn't recommend Guild to BIPOC until they figure out their IDE plan. ~85-90% of the leadership team and board members are white along with all program managers. Hiring has remained one-dimensional under the guise of "not enough applicants."

1.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

-Flexible Schedule -Decent pay (if you're in admin) -Great coworkers

Cons

Keep in mind, my experience is based solely on my role in Admin, where employees are treated differently than Service Staff (social workers, nurses, etc.). While Admin is paid well (perhaps overpaid) for their work, Service Staff is given crumbs. I know this because ON MORE THAN ONE OCCASION someone from accounting left a document on the printer with the hourly rates for the entire staff. There's a huge disconnect between Guild's mission of helping people and how it actually treats its employees. Employee mental health was largely disregarded when it came time to return to offices "post"-COVID. While the majority of us had, over a year and a half, learned that we could do our jobs just as well from home, there was a blanket policy of returning to the office. Not because it would boost morale to all be in the same space, not because the office was a better working environment than what we had adapted to, but because the organization had blown a ton of money renovating a new office space. Pre-COVID there was already dissonance between what employees wanted and what the bloated senior staff was going to do. On many occasions, to their credit, Guild sought employee feedback. But, in true Guild fashion, that feedback was disregarded because it didn't jive with what the Executive Team was going to do anyway. Before the current Executive Director (who needs to be called a CEO for some reason) was hired, the atmosphere was incredibly different. It had its faults, including a lack of transparency from senior staff. But the then-President treated her staff with respect. Since the current CEO took office, I have seen good employees who disagreed with her fired without cause and walked to their cars. I understand that is going to happen at some point in such a large organization but several times over the last 3-4 years? Come on. There were years when I truly enjoyed working for Guild. I know that the staff cares about the people they serve, and I believe that Service Staff works hard to fulfill the mission. I am not commenting on the work that they do in the community. But as a workplace environment...I encourage you to look elsewhere.

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