Guitar Center reviews

2.8

41% would recommend to a friend

(2,726 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,726 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 21, 2023

RIP GC 1959 to 2021

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll make a million friends, learn tons of new gear, discounts, decent time off, chill atmosphere.

Cons

Majority of the customers left that shop here are super clueless or rude. The company 100% deserves this due to poor infrastructure and elimination of talented staff. The pay for entry level is absolutely comical, forcing stoned 19 year olds to close 5 Million Dollar stores would be defined as "pathetic" to anyone taking themselves seriously. The store manager does 5 jobs now, forcing them to dedicate time to selling picks and strings, cleaning bathrooms, and shipping warehouse items since hours are so tight. Company has 100% changed since the bankruptcy, cutting corners, laying off employees while blaming Covid as its response, regardless of having one of the best years in sales ever and applying to hit the stock market again. They recently rigged the commission structure by averaging the common sales per hour numbers, causing the majority of sales people to lose 30% to all of their commission checks, again claiming pandemic problems. Majority of talented long term employees have left in disgust, the stores are filthy, and corporate is absolutely clueless. If you're gonna work here, don't take it seriously.

2.0
Jul 22, 2019

Smoke and Mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super smart and passionate people who love what they do!

Cons

Executive leadership is so out of touch with modern retail it’s incredibly depressing. No money being spent on PPC, SEO, and Social is a joke. They expect everyone to do 10 jobs and pay for 1. We are expected to work tirelessly with incredibly antiquated systems and get absolutely no help but all the blame when sales are down. Our competitors are completely annihilating is but we hang on to our legacy and base our decisions on fear vs potential.

Viewing 34 - 36 of 2,726 Reviews

Glassdoor has 2,790 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.