Guitar Center reviews

2.8

41% would recommend to a friend

(2,726 total reviews)
avatar

Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,726 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Mar 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Great discounts on gear. Some great people come into the store. Get to see and play with a lot of gear.

Cons

Always short staffed. Disconnect with upper management. No real direction for what the company wants to focus on. Slow computers systems that hinder your job.

avatar
Guitar Center Response
8y
Thanks for the review but I'll tell you we are laser-focused on our six key initiatives which include growing our: B2B, Direct/e-comm, Music & Arts, Services (Lessons, Repairs, and Rentals), Marketing alignment, and Culture/selling culture.
2.0
Aug 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Co workers were good people. Work wasn't hard.

Cons

Upper management sucks. If there is an issue they won't say anything to you it they will just fire you . Supervisor would stroll in around 10:00 and then sit around and talk to her little pets. If you're not one of their little favorites they will get did of you.

1.0
Jan 15, 2017

Soul crushing workplace

Recommend
CEO approval
Business Outlook

Pros

You get to work with what you love (until they make you hate it)

Cons

No empathy for employees. No opportunity for growth. Corporate and Management do not care about helping their people grow or succeed. Commission structure is not worth it. If you want to benefit from your sales, do not work here. You earn next to nothing for what you sell. Underpaid management positions. The business model is to constantly harass their customers with products they do not want OR need until they run out of the store. Working here will take something you love and make you hate it.

Viewing 40 - 42 of 2,726 Reviews

Glassdoor has 2,790 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.