Guitar Center reviews

2.8

41% would recommend to a friend

(2,728 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,728 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 11, 2016

BEST DAYS ARE BEHIND

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many passionate coworkers committed to hard work. Sense of satisfaction knowing you may be contributing to helping consumers make music.

Cons

Classic big box death spiral playing out in slow motion. Sales continue to slide making coworkers anxious and territorial. Moral is gloomy with occasional glimpses of naive optimism. So much Sr level management turnover (including CEOs) have resulted in little cultural memory; lessons learned years ago have been replaced my countless strategic and tactical missteps. Almost total brain drain of competent talent. A once great company with an authentic sense of purpose has been gutted. Avoid at all costs.

1.0
May 5, 2016

What are they thinking?

Recommend
CEO approval
Business Outlook

Pros

Great people in the stores great customers

Cons

Completely starved labor and everything is a fire drill. The office has no sense of what drives sales in our stores. We are constantly running around to complete meaningless tasks that help the office feel good about the terrible job they are doing. Customers buy from the people bottom line. The more the people know and the better service we provide the more people will spend. We need to keep in store associates happy and they will keep customers happy. We are flat out treated like a bunch of dummies. Wayne knows all and the stores know nothing. We have all been here helping customers a lot longer than Wayne.

Viewing 43 - 45 of 2,728 Reviews

Glassdoor has 2,792 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.