Guitar Center reviews

2.8

41% would recommend to a friend

(2,728 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,728 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 31, 2016
Recommend
CEO approval
Business Outlook

Pros

You will work with the best people you will ever meet. Working in an environment around cool people and cool gear!

Cons

The compensation is very poor and there is no respect or appreciation for tenure or experience. This company has lost its way.

2.0
Nov 24, 2014

What a joke!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Laid back culture. Being a part of the music industry. Discount on gear. Good parking, close to lots of stores and restaurants and the freeway.

Cons

There is NO accountability or performance requirements. Management is not responsive to employee needs. If there is a problem the stakeholders are never available or on vacation. Lots of time wasted putting out fires. No enforcement of policies. NO training what so ever. A lot of wasted time pointing fingers and passing the buck. Reactive attitude vs proactive. So many lazy careless unqualified employees who get promoted and disappear for hours or call in sick twice a week while the hard workers are tasked with more. VERY low pay for the demands of the job or whatever job you have. There are no rewards for hard work. My boss told me not to work as hard, 110% to 80%. ?! "Promotions" are made up titles on a whim to those in the boys club. HR is a joke and blows you off if you have an issue. Lots of unprofessional conversations, jokes and comments. No room for advancement, no pay raises. Lots of people talking behind peoples backs. The health/dental benefits are terrible. No 401k. Very immature workforce like your'e in 8th grade. A lot of stressed out employees or people who used to be good employees but just quit giving a damn because nobody else does. Everything is done with minimum effort. Nobody reads their email or stays ahead of their work to make deadlines. Understaffed. Company events and they can't even operate their own sound or video system, for a music company..umm ok. Procedures/protocols are all very gray, only apply when it's convenient. Lots of time spent trying to cover your back so others don't throw you under the bus. Run down office environment and outdated computers, messy bathrooms and dark building, the lights are kept turned off all day like vampires. Felt like a start-up like the company opened its doors yesterday and I kept getting told this was the improved version, for a company that is 30 years old. VERY high turn over, very low morale. A mecca for drunks and stoners. The CEO has just changed AGAIN, that's twice in under 3 years, new executives and VP's every other week. The company is over 1 billion dollars in debt and keep opening stores. Manufacturer's are not getting paid. If you're going to have a company event, turn on the air conditioning and have enough chairs for everyone. There is a more I could put here but I think you get the point. Do not work here if you are looking fr a permanent career or have an education or any dignity or pride in your work if you can help it. If you do do, buy some gear, start looking for your next job and think of it as just a short stepping stone. They will probably will be bankrupt or the very least have massive layoffs and just keep repeating the cycle they're with the way it's operating until they go bust.

1.0
May 30, 2012

Not worth the drive!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's hard to find pros in working for this company because as soon as you think you have conquered something, there is someone right behind to knock you down.

Cons

This place is extremely competitive. I mean that I have NEVER worked at a company in which no matter how many years of experience I have, this place makes you seem like you are the dumbest person ever. They seem to make it their purpose to knock people down instead of building up their team. I work in an area where you have to interact with several different people in different capacities and different levels of management. From what I have heard from SVP down is that this place is competitive and each person in the room does their best to tear the next person down. This is not the environment where a "team" environment is fostered. From the top to the bottom is very "I blame you". Speaking on top level management, this place is extremely heavy in "titles". There are SOOOOSOOOOOSOOOO SOO many Directors, VP, SVP that the managers are really coordinators or at least doing the work of a coordinator. I believe they have all these titles to get people to work for them because I cannot see how anyone else would want to work out here if they have down their research they would truly know better. The salaries are not competitive with other companies in the area and it takes about 20 people to make a decision unless you are an EVP. Enough said...you get the picture!!

Viewing 49 - 51 of 2,728 Reviews

Glassdoor has 2,792 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.