Guitar Center reviews

2.8

41% would recommend to a friend

(2,726 total reviews)
avatar

Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,726 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The only pros - discount on music gear

Cons

This company is filled with white employees, mainly from Westlake Village/Thousand Oaks/Simi Valley, with absolutely zero diversity. The director above is all white, no Black, Latinx, or Asian employees. Industry pay is the lowest across all roles and service lines. Leadership leads with fear ONLY. Most of the time, people in the leading positions don't have the education and right background to manage their departments—no growth and learning opportunities. If you want to switch departments, you must deal with internal politics. Compensation package and health insurance are the worst possible. Every year regular layoffs since 2015. HR is useless because if you report discrimination of any kind; they brush it off, ignore you and wait for the next round of layoffs to get rid of you. GC leadership doesn't know what Work/Life balance means. You are supposed to engage in Friday evening text messaging regularly past 9 pm to work on projects because directors of other departments are lazy to respond during the week work hours. If you work overtime, then you are considered a good employee. This company is doing everything backward.

3.0
Jun 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Employee discounts (though it used to be much better)

Cons

Upper management in complete chaos. There is no accountability at higher levels. No functioning HR department. District and Regional managers are completely ignoring the needs of ground level employees.

1.0
Mar 22, 2019

Bad job

Recommend
CEO approval
Business Outlook

Pros

This job drained me. Horrible management. Rude customers and lack of compensation. Also this company cares too much about the pro coverage and does not truly care about the customer. We are all numbers to them. I have nothing good to say. Stay away from this place.

Cons

The whole company has gone away from what it used to be.

Viewing 10 - 12 of 2,726 Reviews

Glassdoor has 2,790 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.