Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Gusto

      Engaged Employer

      Gusto CS/CX reviews

      4.0

      100% would recommend to a friend

      (1 total review)

      Joshua Reeves

      100% approve of CEO

      100% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      1 review
      4.0
      Mar 23, 2026

      Overall good company- benefits could be better

      Cs/cx
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive culture AI forward Collaborative team dynamic

      Cons

      No 401(k) match Accrued PTO No room to move up or clear understanding of career ladder

      Related searches: Gusto CS/CX jobs | Gusto CS/CX salaries | Gusto benefits | Gusto interviews
      Gusto reviewsGusto CS/CX reviews

      Glassdoor has 1,210 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.