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      Gusto

      Engaged Employer

      Gusto reviews

      3.1

      45% would recommend to a friend

      (1,120 total reviews)

      Joshua Reeves

      50% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Feb 23, 2024

      Payroll

      Benefit advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and colleagues and perks

      Cons

      metrics hard to meet; can be thrown to the wolves when first trained.

      2.0
      Feb 22, 2024

      Chaotic

      Benefits customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are really kind, decent pay, and benefits. Mon-Fri schedule. Remote job

      Cons

      There is a lot of disorganization within the company. From training, job resources (KB),all the way to WFM scheduling. It is so chaotic it's hard to keep up. They can't decide how to schedule employees so one day you're on phones all day, one day on emails all day, one day you're all over the place. The training program doesn't really prepare you for the job. You go through a lot of modules in training, a lot of them are self paced, so you read a lot of information. However, you find once you're out on the floor that the information is irrelevant as you're answering so may different questions not covered in training. To be completely honest, it is overwhelming

      Viewing 349 - 351 of 1,120 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.