Gusto reviews

3.1

45% would recommend to a friend

(1,120 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

-decent company culture -pay is good -training is good -internal team culture is good

Cons

-Constant new processes -Everything is logged and watched in the company -you're a metric at the end of the day -Very much a grind in terms of a job

2.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

- 100% paid health insurance for employees (dependents are not 100% covered) - Company Shares that get automatically vested every quarter.

Cons

- Restrictive pay structures. I haven't gotten a comp increase in 2 years - Nearly impossible to advance your career. I applied to about 5 positions I was technically qualified for, according to information provided in the job description. I interviewed for all but 1 of those positions and was told I didn't have enough experience for the job I interviewed for, even though I've been with the company for over 4 years. - They do not offer competitive salaries and have been making bad changes to their overall compensation, especially to PTO. They went from flexible PTO to a, less than generous PTO offering.

3.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great teammates - Mentor program - Health/dental insurance - Remote perks - Home office setup expenses covered - Brand name, good for future work opportunities

Cons

- No career development, on sales it's difficult to get promoted and if so, there's limited career pathing. - No structure: there's a lot of bulk tasking to other employees and no written guidelines, be prepared for anything. - Laid offs: People get laid off and you're put more work and their goals on top to achieve. - Tenure doesn't matter: you'll met people that had been with the company for over 2-3 years and are still stuck and not getting promoted or compensated in any way. - Uncertainty: You never know when the next change will happen, is very unpredictable and your role must face the consequences.

Viewing 352 - 354 of 1,120 Reviews

Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.