Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jul 11, 2023

The work itself was horrible...

Recommend
CEO approval
Business Outlook

Pros

Remote work. Stipend for home office. Nice co-workers. Benefits.

Cons

MANAGEMENT. TOO many changes. BAD training. The role was not what they sold it to be during the multiple interviews. Josh never looked like or sounded like he knew what he was doing. When I found out that he was the CEO, I was SO surprised. He doesn't exude confidence or strategy AT ALL.

2.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

-Coworkers are great people (most are leaving who are not invested in the payout of a start up business)

Cons

-Many changes were made to hourly, ICs that were very negative and only impacted us with little notice given. Unlimited PTO was taken away with a 2 week notice and you either took the time unpaid or went in the negative. Gusto wouldn't even front load hours with the short notice. Your first year you only accrue 10 hours of PTO, THAT IS HORRIBLE. - When the PTO change was rolled out, the executive team required team managers to hold meetings. The ICs spoke their concerns and we were told they were being taken to the executive team. I was directly told from a manager, the executive team was not taking the concerns. -In the all hands meeting after all these changes were rolled out, the executive team was rude and blunt not interested in listening to our concerns. This isn't a direct quote but CEO said "Either get on board or get out" and "Prepare yourself for more changes" -Extremely low pay -No paths for career growth -New time tracking is horrible -Micromanaged

Viewing 430 - 432 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.