Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jul 7, 2023

Leadership is jumping ship

Recommend
CEO approval
Business Outlook

Pros

Mostly agreeable people work here, not a rise and grind culture, consistent paycheck.

Cons

Exec leadership turnover is concerning. They say it's normal but not normal at the other unicorns I have worked at. Engineering and Product execs have had 100% turnover in 2 years.

1.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good embrace of virtual and remote work.

Cons

Lack of clarity from leadership. Inconsistent approaches. Lots of growing pains.

2.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Really great co-workers who are willing to help out at all times. No egos typically found below the exec level. Decent pay with top tier benefits.

Cons

Used to be a great company with a people centric culture, now just average. Processes and policies needed a revamp for sure, but the way everything was rolled out with little to no change management was discouraging. The only people posting positive comments in the past 6 months seem to be the recruiting team, which says a lot.

Viewing 433 - 435 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.