Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,208 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 45% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has been stable over the past 12 months.

How satisfied are employees working at Gusto?

45% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Product Manager (10)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 144 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 127 reviews)); "Coworkers are really all great people" ((in 35 reviews)); "Great people and teams" ((in 27 reviews)); "Great work life balance" ((in 26 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 55 reviews)); "Data Science has a reputation for good managers." ((in 41 reviews)); "Poor leadership and company culture" ((in 40 reviews)); "Saying training is poor is being generous." ((in 26 reviews)); "Upper management does not care." ((in 24 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What are the top reviewed Gusto locations?

Denver , San Francisco , New York , Atlanta , Las Vegas , Houston , Los Angeles , Orlando , Chicago , Detroit , Colorado Springs , Seattle , Austin , Dallas , Ohio City , San Diego , Emeryville , San Jose , Colorado City , Philadelphia , Mentone , Saint Louis , Brooklyn , Phoenix , Anchorage , Louisburg , Raleigh , Denver City , The Colony , Hereford

Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,121 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

2.0

Jun 29, 2023

Cutting Benefits

Insurance specialist

Recommend

CEO approval

Business Outlook

Pros

Culture and benefits are standard

Cons

The company is growing aggressively at the expense of the baseline workers, cutting benefits while not offering incentive to stay and grow with the company. Communication is unclear at best, and team managers cannot provide much leadership as they are kept in the dark.

5.0

Jun 26, 2023

Awesome place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Remote friendly Good company culture Diversity

Cons

Nothing much here I can say

4.0

Jun 25, 2023

Great WLB, typical growing pains

Product designer

Recommend

CEO approval

Business Outlook

Pros

Great WLB. The domain is not too stressful. If you're lucky you get to work with talented developers.

Cons

Typical growing pains. Design craft skill is not that mature yet. Build speed can feel much slower than bigger companies I joined before

Viewing 436 - 438 of 1,121 Reviews

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Jobs at Gusto

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Gusto

Gusto reviews

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Reviews by job title

Cutting Benefits

Awesome place to work

Great WLB, typical growing pains

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