Gusto reviews

3.1

44% would recommend to a friend

(1,127 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 26, 2024

Don't Believe the Hype

Recommend
CEO approval
Business Outlook

Pros

Benefits are Good but never got to use them.

Cons

Training was confusing and convoluted. There was no structure to what would our role you would be either payroll or benefits. I was suppose to be in benefits but we had combination of payroll and benefits. They would tag team back and forth between payroll and benefits. No structure to what calls we were suppose to take. Bullying in the work place if you complained about the work structure. If you are not liked you picked on. I came every day and did not miss one day and then you are told your told that you were gone. Through the Looking Glass Darkly. They were suppose to set me up properly for stats and review for one on ones. That was totally not the case. I felt they put my stats in Black Hole somewhere so I could not argue that my performance was okay not perfect which understand but was ousted. In a nutty shell that you don't want to peal, don't work here

4.0
Apr 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Everyone is smart, great team players, empathic and user-focused

Cons

Unpredictable reorgs for a company of its size

4.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Gusties are great, love the people I work with. The PE's are also great, kind, and really care about your wellbeing. Health benefits package is also very generous.

Cons

Internal mobility is really lacking, it is really hard and competitive to move to other position within Gusto. Also the pay is not as nearly as competitive as other SaaS payroll companies.

Viewing 469 - 471 of 1,127 Reviews

Glassdoor has 1,214 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.