Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Front line workers are the best people

Cons

Gusto's comp package included several perks that were in lieu of more competitive pay. Most of these perks are gone, with more to come and there's no indication pay will be reevaluated. Most of these decisions are effecting front line Employees who lack resources to do their job effectively. Gusto used to really care for and focus on it's own people but it's now like any other large capitalist corporation and it's people are just numbers and resources. Sad to see it go this way.

2.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

-Health benefits are paid for the individual -Work from home option/hybrid work

Cons

When I first started Gusto offered a $1,500 fly-away bonus for employees, unlimited PTO, and WFH stipends (No matter where you are located, it has since changed that if you are remote within a office you no longer receive this benefit). It is better to add benefits as you grow, rather than strip them away in rapid succession. It leads to poor employee experience (as seen with the myriad of recent reviews) and will result in a large brain drain of company talent. As Gusto continues to push the bottom-line it fails at what made it great as company, its customers. We continually need to make excuses for features that Gusto does not offer compared to competitors.

5.0
Apr 12, 2023

good

Recommend
CEO approval
Business Outlook

Pros

good pay for the employees

Cons

no 401k for the employees

Viewing 481 - 483 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.