Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great mission - Large, mostly untapped market - Earnest empathy for customers - Fantastically supportive colleagues - Inclusive culture - Better-than-average internal transparency

Cons

- Leadership is weak and largely non-participatory - Tons of annoying euphemisms and cutesy terms (managers are called "people empowerers" -- but empowerment mostly appears to mean delegation and not getting involved) - Two of the founders are now grossly mismanaging the company, and are likely its biggest threat to success - Attrition is spiraling and nothing is being done to plug the leak, let alone regain lost talent

4.0
Feb 23, 2023

Good company

Recommend
CEO approval
Business Outlook

Pros

Good wlb, good culture, friendly people

Cons

Tech is a bit outdated, stack is messy, management kinda sucks, lower comp

4.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunities and my department is very welcoming and helpful.

Cons

Upper management can be rather vague with direction. Pay feels low for responsibilities once moving up from entry level position.

Viewing 505 - 507 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.