Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Gusto

      Is this your company?

      Gusto reviews

      3.1

      44% would recommend to a friend

      (1,117 total reviews)

      Joshua Reeves

      50% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Feb 11, 2026

      Great Culture, Mission Driven Leadership

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gusto is a rewarding place to work with a strong position in market and excellent growth prospects

      Cons

      Some growing pains as an organization moved from hundreds to thousands of employees. Steady leadership and strong process chops have made this transition bumpy but better than average.

      1.0
      Feb 6, 2026

      Bad management

      Helpdesk specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great catered lunches Amazing location

      Cons

      Managers will leave you out to dry without feedback Execs wield power to fire anyone they dislike Zero upward mobility Teams are overworked and underpaid

      1.0
      Feb 5, 2026

      GROW plan is actually a PIP in disguise

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Okay base salary, customers generally like the product

      Cons

      I was put on a GROW plan that my manager framed as a development opportunity, but I later found out from others what it's basically a PIP My role was expansion sales but we were also expected to provide tech support on the platform to our clients. None of us really knew what we were doing and it was confusing to clients because we couldn't help them but were also expected to try to upsell them when they reached out with issues. Did a decently sized layoff right before Christmas and performance manage people for being on parental leave

      Viewing 49 - 51 of 1,117 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.